Software Solutions Developer en Hatteras Press Inc

Description

Job Summary:
This entry-level role focuses on implementing, maintaining, and troubleshooting software and API integrations, assisting program managers, and supporting scalable solutions for our portals and systems. The ideal candidate has strong problem-solving skills, a passion for technology, and the ability to learn and adapt quickly.

Key Responsibilities:

Technical Support and Implementation:

• Assist with configuring, testing, and deploying software solutions to meet client requirements.
• Provide hands-on support for API integrations, data imports, and troubleshooting errors.

Custom Software Development:

• Create custom software solutions under the brand Navigator to address requirements that PACE and Propago cannot fulfill.
• Maintain and enhance existing Navigator modules, ensuring they remain updated and functional.

Data and Process Management:

• Maintain data consistency across systems, including Propago and MIS systems like PACE.
• Document all processes and configurations for tracking and auditing purposes.

Workflow Automation and Optimization:

• Identify opportunities to streamline processes and assist with basic automation tasks.

Collaboration with Program Managers:

• Work closely with Program Managers to implement solutions aligned with client and internal needs.
• Communicate effectively to ensure project requirements are met and timelines are followed.

Testing and Quality Assurance:

• Perform functional testing and validation of software configurations and updates.
• Document and escalate issues when necessary.

Customer Support and Troubleshooting:

• Provide technical support to internal and external users as needed.
• Respond promptly to tickets in the Solutions Ticketing System and resolve issues efficiently.

Learning and Development:

• Continuously enhance technical skills in SQL, Python, HTML, CSS, JavaScript, PHP, and Rest APIs.
• Stay updated with emerging technologies and tools to improve workflows and solutions

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 0–2 years of experience in technical support, software implementation, or application support roles.
• Basic knowledge of SQL, Python, HTML, CSS, JavaScript, PHP, and Rest APIs.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams.
• Self-motivated with a willingness to learn and grow in a technical environment.

 Benefits: 

• Medical, Dental, Vision, 401K with company match, and other voluntary benefits offered