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Senior Child Support Customer Service Representative en Kern County, CA

Kern County, CA · Bakersfield, Estados Unidos De América · Onsite

$47,382.00  -  $56,626.00

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About the Department

EXAMINATION SCHEDULE:

  • Performance Examination: will be conducted on October 14, 2025
Performance Exam (Weight 100%): The performance exam is designed to assess each applicant's ability to create a document from written instructions using a computer and standard word processing software.

Applicants must attain at least a 70% score on each phase of the examination process. 

The Human Resources Division may solely conduct an appraisal of application materials should there be an insufficient number of candidates to warrant a performance exam. 

Minimum Qualifications / Employment Standards
High School Diploma, G.E.D. or equivalent and three years of experience working in a high-volume customer service environment resolving customer concerns and one (1) year of experience applying child support policies and procedures in a child support agency OR an equivalent combination of education and experience sufficient to obtain the knowledge and skill to successfully perform the essential duties of the job.

Please ensure applicable materials are attached to your application. If you are unable to attach application materials to your application, you may deliver a copy to the Human Resources Division at 1115 Truxtun Ave. First Floor, Bakersfield, CA 93301 or email to Katie Barnett at [email protected]. 

Full Senior Child Support Customer Service Representative job description

Position Duties

Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.

To learn more about Kern County, click here or follow us:  
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Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.

Minimum Qualifications

Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.

A background check may be conducted for this classification.

Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.

This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission. 

For more information regarding Kern County's recruitment process, please see our FAQ page.
 

Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply. 

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