- Professional
- Oficina en Massillon
Hours: 3:00pm - 2:30am Monday - Thursday; Occasional Fridays
Department: Glassroom & Railing
Position Summary
The Operational Team Lead will be responsible for overseeing and guiding a team of production employees to achieve goals and maintain high standards of quality. This role will require a combination of technical expertise, leadership skills, and effective communication to drive team success.
Core Functions
· Partner with the Leadership on employee scheduling, labor efficiency, work instructions, and throughput.
· Collaborate with other area leads and supervisors to facilitate cross-training opportunities; develop employee knowledge in multiple skill sets.
· Implement work instructions to ensure employee knowledge and accuracy is up to date.
· Collaborate with purchasing, production scheduler, and shipping to monitor and maintain accurate inventory levels for all parts.
· Effectively communicate maintenance issues and repair and replace consumables as needed.
· Serve as a positive leader and mentor by exhibiting and instructing desirable behaviors and skill sets.
· Serve as the initial point of contact and primary support resource for employees, functioning as the first line of defense in addressing and resolving various issues they may encounter.
· Perform other related or non-related duties as assigned through on-the-job training.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
· High school diploma or equivalent and/or a combination of experience and education required.
· Minimum of 2 years in manufacturing and/or distribution setting with some leadership responsibilities required.
· 3-5 years in years in manufacturing and/or distribution setting with some leadership responsibilities preferred.
COMPETENCIES
· Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
· Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
· Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
· Meets productivity standards; completes work in timely manner; Strives to increase productivity; Works quickly.
· Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
· Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.
· Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
SUPERVISOR RESPONSIBILITIES
· Lead: working team member who coordinates, supports, trains, and is a knowledge resource for other team members. No direct reports or supervisory responsibility.
PHYSICAL REQUIREMENTS
· This position is subject to Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Physical Activities
· This position is subject to the following physical activities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, crawling, talking, hearing, and repetitive motions.
Visual Acuity
· The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Working Conditions
· The worker is subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards from a production-based environment.
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