- Professional
- Oficina en Boston
At Logz.io, we’re redefining observability with AI. Our Open 360™ Observability Platform transforms observability from a high-cost burden into a smarter, faster, and easier way to troubleshoot faster, reduce risk, and optimize costs.
Engineering teams rely on Logz.io to quickly detect, understand, and resolve issues across their distributed environments—without the complexity or cost of traditional solutions. With AI-powered insights, automation, and a seamless experience across logs, metrics, and traces, we help teams move faster and innovate with confidence.
We’re building the future of observability, and we’re looking for passionate, driven individuals to join us. If you’re excited about solving complex engineering challenges, shaping the next generation of AI-powered observability, and making an impact—come build with us!
Let’s make machine data meaningful, together! Logz.io provides the world’s most popular open-source log analysis (ELK), infrastructure monitoring (Prometheus / Grafana), and distributed tracing (Jaeger) platform, as a simple, fast, secure and scalable service on the cloud.
The Customer Success Engineer is a key member of the Post Sales organization aligning our observability technologies with the needs of our customers. We are customer obsessed, work hard and have a team culture that is both entrepreneurial, professional and fun. This is a technical customer management role in which you will own the long-term relationship with our top logos.
Let’s make machine data meaningful, together! Logz.io provides the world’s most popular open-source log analysis (ELK), infrastructure monitoring (Prometheus / Grafana), and distributed tracing (Jaeger) platform, as a simple, fast, secure and scalable service on the cloud. The Customer Success Engineer is a key member of the Post Sales organization aligning our observability technologies with the needs of our customers. We are customer obsessed, work hard and have a team culture that is both entrepreneurial, professional and fun. This is a technical customer management role in which you will own the long-term relationship with our top logos.
Responsibilities:
Requirements:
Logz.io offers both competitive cash and equity compensation. We have a generous vacation policy as well as paid parental leave, health, dental, vision, retirement and commuter benefits.
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination or harassment based on “protected categories,” Logz.io also strives to prevent other, subtler forms of inappropriate behavior from ever gaining a foothold in our company. Whether blatant or hidden, barriers to success have no place at Logz.io.
Reach out if you want to be a part of what we are building.
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