Order Management Systems (OMS) admin-Associate en Massmutual

Who We Are – MassMutual India

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.

Job Description

Key responsibilities and accountabilities

Customer support for Aladdin

• Understand and be knowledgeable of Aladdin both for public and private assets
• Become a SME to support Aladdin users globally. This includes on-going training in Aladdin Academy, webinars, product releases
• Understand the user permissions structure and maintain/create controls to ensure adherence to segregation of duties and audit reviews. Create and terminate users in line with ServiceNow requests
• Portfolio on-boarding/setup: create and terminate portfolios in Aladdin in a timely manner. This includes portfolio groups maintenance in line with business requirements.
• Troubleshoot issues in a timely manner to ensure that time-to-market is not negatively impacted

Active engagement with stakeholders

• Ensure issues, errors and requests are logged and tracked to resolution with Blackrock. Escalate issues when necessary and provide BRS with feedback on quality and timeliness of responses
• Work collegially with Blackrock to deliver suitable solutions for our business

• Liaise with the different trading platforms to resolve issues, including user permissions, FIX connection issues

PowerBi reports

• Maintain existing reports
• Create new reports based on control gaps analysis

Procedures

• Maintain and further develop procedures and tip sheet
• Ensure the team is aware of any new procedure

Stakeholders

• Build strong, positive working relationships with business colleagues including Blackrock account managers in US, UK and HK.
• Build strong, positive working relationships with the team and across GPD and other internal teams
• Share technical knowledge with Barings colleagues, in particular linked to new functionalities or enhancements

Additonal tasks

Fulfil additional tasks appropriate to the role and business requirements.

Examples of additional tasks may be:

- Portfolio Central: working with Data Governance on the validation program

- Reviewing Portfolio Central data breaks on a daily basis and analysing the root cause of the failures. Reporting to senior management

Knowledge, skills and abilities required

• Understand financial assets: Equity, Fixed income, Derivatives, private assets
• Understand and be knowledgeable of the trade lifecycle, including back-end, data feeds etc.

• Strong organizational, analytical and troubleshooting skills (problem solver mindset)
• Strong communication skills (internal and external stakeholders)
• Detail-oriented and highly motivated
• Ability to work independently with minimum supervision during HK hours
• Ability to adapt/embrace change: proactive, flexible and able to handle and prioritize multiple tasks simultaneously
• Project Management skills

• Advance Excel skills (formula, pivot table)
• Previous experience with Aladdin or other OMS
• Knowledge of PowerBi and Power Automate will be a plus
• Coding language: VBA, SQL will be a plus

Education and experience required

• MBA or Bc in finance
• 3/5 years experience in asset management

Application requirements

Aladdin or any other Order Management System

Why Join Us?

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.

Does this sound like a great fit? Apply today!