Project Coordinator, India en Grok Global

About Grok Global Services

Grok Global Services is a professional services firm dedicated to the international education sector. We are a US corporation with offices across Southeast Asia, China, and India. With over 230 global staff and a commitment to excellence, we are the leading provider of in-market engagement services. 

Grok is on a trajectory of rapid growth, expanding our client base, deepening service scope, and the geographies we cover. We now support over 80 institutions, including members of the Russell Group, Go8 in Australia, and the top 150 ranked universities in the United States. We have rapidly established ourselves as the market leader for in-country staffing, now operating in over 15 countries.

Our services include deploying in-country representatives, supporting recruitment and partnership development, and offering digital marketing solutions. We extend the international teams of higher education institutions into the world’s most important education markets. We have assisted more than 150 institutions with the management of recruitment channels, developing and managing academic partnerships, digital services, social media, and relationship building with international alumni.

About the role

The Program Coordinator role is a key part of Grok's delivery model, designed to provide flexible, short- to mid-term recruitment and engagement support for leading higher education institutions. Program Coordinators are embedded in their local markets, delivering high-impact activities ranging from event support to lead nurturing, data reporting, and stakeholder coordination.

In addition to being involved in student recruitment activities, this role also involves market research, data analysis, and event management. Grok Project Coordinators have the opportunity to grow their expertise in market research and understand international student markets, helping you grow professionally. 

The successful candidate’s duties will include:

• Delivering client recruitment activities across fairs, school visits, webinars, and follow-ups.
• Building and maintaining strong relationships with education agents, school counselors, and other stakeholders to ensure brand and message consistency.
• Managing leads effectively, including timely CRM updates and follow-ups.
• Collecting market intelligence and sharing data-driven insights to support client strategy and decision-making.
• Preparing clear progress reports, presentations, and handover documentation. Supporting the design and execution of innovative outreach campaigns as needed

The Most Suitable Background

• 1–2 years’ experience in international education, student recruitment, or counseling (experience with multiple markets is a plus).
• Strong English communication skills – both written and verbal (additional regional language is a plus).
• Self-starter who thrives in cross-cultural, remote-managed environments.
• Highly organized, analytical, and comfortable using digital tools, CRMs, and reporting platforms.
• Flexible and open to project-based or short-term assignments with clear growth potential.
• Collaborative, adaptable, and comfortable working independently in fast-paced, results-driven settings.

The Most Important Traits to Succeed

• Excellent communication and organizational skills.
• Ability to think strategically and make sound tactical recommendations.
• Strong judgment, integrity, and internal moral compass.
• Capacity to multi-task and manage priorities under tight timelines.
• High customer sensitivity and commitment to client success.
• Attention to detail and strong time management skills.
• Creative problem-solving mindset and ability to work through ambiguity.
• Emotional maturity, confidence, and a professional demeanor.
• Initiative, resourcefulness, and proactive approach to work.
• Resilience, persistence, and willingness to go the extra mile.

About Working at Grok

At Grok, we pride ourselves on being practical and down-to-earth people, combining technical expertise with social skills to build strong relationships. Grok provides a dynamic, fun, and supportive environment where you can develop your professional skills and contribute to building something meaningful and profitable.

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Grok Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For more information about Grok, please visit our website: grokglobal.com.