Training Specialist (Learning & Development Specialist 2) en Oregon

Initial Posting Date:

09/15/2025

Application Deadline:

09/30/2025

Agency:

Department of Consumer & Business Services

Salary Range:

$6,048 - $8,920

Position Type:

Employee

Position Title:

Training Specialist (Learning & Development Specialist 2)

Job Description:

Our mission...

To equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.

This position is with the Director's Office. The Director's Office provides DCBS with overall leadership. The director and deputy director provide general supervision over DCBS programs and divisions, as well as policy direction for the department. Included in the Director's Office are: Legislative Director, External Affairs Director, Organizational Culture & Employee Engagement Director, Internal Auditor, Office of Equity, Communications Services Section, Employee Services Section, Ombuds Office for Oregon Workers, and Small Business Ombudsman.

This is a management service position and is not represented by a union.

Recruitment Timeline:

*These dates are approximate and are subject to change.*

Recruitment closes: September 30, 2025

1st round interviews: week of October 6, 2025

2nd round interviews: week of October 13, 2025

Anticipated start date: November 1, 2025

What’s in it for you:

• Rewarding work in a productive and creative environment

• Colleagues who are passionate about public service

• Work/life balance, 11 paid holidays a year, and a competitive benefits package

• Advancement and learning opportunities that will help grow your career with the State of Oregon

• Possible eligibility for the Public Service Loan Forgiveness Program

This position is eligible to telework two days per week once the incumbent has gained the proficiency to perform work independently.

Here’s what you will do:

As the Training Specialist, you will serve as the primary agency training specialist.  You will plan, design, deliver, and evaluate innovative training strategies that effectively improve individual and organizational performance, and also develop and maintain the appropriate level of educational resources necessary to carry out agency responsibilities.

For a complete listing of the duties and responsibilities of this position, please review the position description.

Here’s what you need to qualify:

Minimum Qualifications:

• Five years of work experience designing, planning, and implementing adult education courses, or applying web-based technologies in a blended learning environment

OR

• Five years of work experience designing, planning, and implementing organizational development strategies

A bachelor's degree in Education, Organizational Psychology, Business or Public Administration, Training and Development, Human Resources, Organizational Behavior, or related field may substitute for three years of the work experience stated above.

Requested Skills:

• Proven experience in development or refreshing of learning content for employers to deliver to staff

• Experience with successful delivery of training to managers; leadership training for staff development; train the trainer; etc.

• Expertise in workforce training performance measurement analytics through an HR Information System (such as Workday)

• Providing timely data to monitor progress of agency employees training objectives in accordance with DAS standardization reporting requirements

• Working proficiency using researched based assessment tools (Craybill Conflict Management, MBTI, DiSC, etc.)

• Familiarity with Workstyle Inventory and Emotional Intelligence tools.

• Expert proficiency in providing customer and personal services, including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• Strong public speaking skills

• Strong active listening and conflict management skills

• Strong problem-solving skills

• Knowledge of change management strategies

• Expert proficiency in the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar

• Working proficiency in computer-based training software, including Adobe Systems Adobe Captivate, Microsoft PowerPoint

• Working proficiency in online survey tools, such as Qualtrics, Survey Monkey, and Adobe Flash

Application information:

• A resume and cover letter are required for this job posting. Please attach them in the “Resume / Cover Letter” section of the application.

• Please ensure that you clearly demonstrate in your application materials that you meet the qualifications and requested skills listed above and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.

• You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.

Additional information:

• Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered.  The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials.  On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.

• The salary range listed is the non-PERS eligible rate. If you are already a participating PERS member or once you become PERS eligible after 6 months of employment, the salary range will increase by 6.95% and the required 6% employee retirement contribution will be deducted from your pay.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. This information may be required after the interview process, depending on the requirements of the position.

• This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.

• We hire preferred workers!  For more information, please visit our website: Preferred Worker Program.

• The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful links and contact information:

Learn more about DCBS

DCBS Career Fairs and Workshops

Understanding the State Application Process

Help and Support webpage

For more information you may contact us by e-mail at [email protected].

DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status.  For more information, please visit our diversity, equity and inclusion webpage.

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