Document Management Consultant & Senior Consultant I en Allstate

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Your role in the team

The Document Management Consultant contributes to the design and development of the strategies to expand our capabilities to produce and design our documents. Also provides project management coordination and support within subject matter expertise for Document Strategy across the enterprise.

The individual will involve cross-enterprise initiatives, support product and technology efforts, gain exposure to and work with many areas such as Claims, Allstate Canada, Operations, Legal, Encompass, and Marketing.

Key Responsibilities:

• Ensure all supported projects are delivered on-time, on-budget, and deliver planned results; provide input to key project decisions and escalate issues.
• Achieve seamless project delivery and results through high performance environment, reporting on success criteria/metrics, communicating results to stakeholders, course correcting and offering innovative solutions.
• Gain deep subject matter expertise related to programs and functionality implemented/supported.
• Support the development of business requirement documents, providing detailed descriptions of technology needs.
• Draws connections to interrelated initiatives across the Enterprise and assist with the formulation of action plans to ensure smooth implementation of all initiatives.
• Demonstrates ability to anticipate, identify, reproduce, and resolve problems in area of specialty, including business, process and technical problems.
• Supports the development/design of new plans, programs & processes of moderate complexity.
• Provides business/technical consultation on smaller projects.

Essential skills:

• A minimum of 3 years’ experience with the document management ecosystem.
• A minimum of 3 years’ experience of working knowledge of processes, policies, and procedures relevant to document management and generation.
• A minimum of 1 years’ experience in a customer or Client facing position.

Desirable Skills:

• Agile Certifications.
• A minimum of 1 years’ experience in Project/ Product Management

Supervisory Responsibilities

• This job does not have supervisory duties.

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Job posting ending date: Tuesday 23rd September 2025 (11.59pm)

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Why join us?

Allstate NI is proud to be Allstate’s European Digital Centre of Excellence—recent winners of ‘Best Use of Cloud Services’ at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility.

We’re a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.

We offer:

•              A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts

•              Access to world-class learning platforms and award-winning L&D

•              Clear career paths, internal mobility, and a strong focus on growth

•              A people-first culture with flexible working options

Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way. 

Statement on Fair Employment and Equal Opportunities

Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit. 

Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

Posting End Date:

24 September 2025 Solicitar ahora