Data & Analytics Product Manager en Lloyds List Intelligence

We are the industry experts delivering actionable maritime insight, data, technology, and analytics trusted by 60,000 professionals across the globe to drive commercial advantage, evaluate risk, and support the efficient and lawful movement of seaborne trade.

Our data is collected only from the most reputable partners and accurate sources, many of which are exclusive to us and our customers.

Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into powerful insight delivered through data and analytics platforms and services, news and commentary, and publications that help professionals in maritime operations, risk, and compliance stay well informed.

Leading seaborne trade through change with data transparency, innovative technology, and human ingenuity.

Role Profile

Lloyd’s List Intelligence is looking for a Data & Analytics Product Manager to join its well established but rapidly expanding product team. They will be responsible for the product lifecycle including development, management, and enhancement of our Data and Analytics product portfolio, ensuring they meet the needs of our customers and align with our business objectives.

This position presents an exciting opportunity for a product manager who has experience working with data, analytics and technology product delivery. Whilst specific experience of the maritime industry and related customer use cases and datasets is not essential, it would be preferred. But by far the most important is the willingness to learn, at pace, about our customers’ workflows and the solutions we provide to help them to navigate the regulatory, compliance and operational landscape.

This is an incredibly exciting time to become part of our product team. You will drive the commercial success of our data and analytics product portfolio working alongside Data and Technology, Marketing and Sales teams, and ensuring the customer voice informs the product roadmap and delivery. We have a range of world class brands and products which help customers from a broad cross-section of industries, including financial services, insurance, energy, shipping, law and government all of which enable our customers to identify and manage risk, set strategy and optimise commercial opportunities, using advanced, data-driven, analytics products.

We are a customer-focused business with smart and committed people, who work in a collaborative and flexible environment. We continue to drive multi-million pound investment into our products to build advanced, predictive analytics solutions, leveraging machine learning, AI and high-capacity data processing capabilities. Continual investment delivers high growth opportunities in specific markets and building an in-depth knowledge of our customers, their workflows and associated data and analytics needs is key to success in this role. You will work with the product management team to chart the strategic product roadmap, collaborating with our Data, Technology, Engineering, Marketing, Customer Success, Programme Management and Sales teams to ensure successful implementation.  

This is a full-time permanent role reporting to the Head of Product - Data and Platforms. The location of this role is flexible and could be based in London, New York or Singapore for the right candidate.

Key Responsibilities

• Develop a deep understanding of market trends, customer needs and how they use our existing products and data, and the competitive landscape
• Understand in detail customer workflows and how their requirements align with our wider business objectives to articulate clear and compelling product roadmaps and strategies
• Translate customer knowledge into user personas, workflows, and detailed product briefs which serve as the blueprint for go-to-market activities and a major input into the product roadmap or discovery schedules
• Gather and prioritize product and customer requirements and develop detailed product specifications and user stories to guide the development process
• Work in collaboration with our technology, data and development teams to manage and prioritise the backlog
• Work with data and technology teams and identify opportunities to enhance or extend existing data and analytics capabilities
• Create simple yet informative and action-led product reviews, with clear recommendations to the Senior Leadership Team, based on clear customer usage research, demonstrable benefit to the customer and evidenced by use cases
• Partner with Product Marketing to deliver compelling value propositions and go-to-market strategies

What we are looking for:

Essential

• At least 3 years’ experience working in product management or a customer-facing delivery role, preferably with a focus on data solutions (REST APIs, GraphQL), or SaaS data products
• At least 2 years’ experience partnering with commercial teams such as creating customer personas, understanding complex workflows and driving decisions on data and/or product improvements
• Strong technical understanding of data delivery and API technologies, protocols and best practises
• A commercially-focused candidate who can translate customer needs into successful commercial product outcomes
• Experience of defining key features, specifications and requirements for a product based on customer feedback
• Knowledge of Agile development methodologies and working within an Agile environment
• Highly organised and attentive to detail
• Excellent communication skills with the ability to communicate insights and technical concepts at all levels of the business and customer organisations
• Team player who brings positive energy and the ability to influence, inspire and motivate cross-functional teams across the organisation
• Strong business acumen and analytical skills, with the ability to construct and evaluate different business model approaches to maximise ROI
• Proficient written and spoken English
• Strong problem-solving skills and ability to think analytically
• Ability to use own initiative to troubleshoot problems and find solutions.
• A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time

Desirable 

• Experience or knowledge of ETL processes, data integration techniques and/or advanced analytics methods. Proficiency in SQL and/or Python and data visualisation tools
• Previous experience working in a PE backed business or start-up environment

Our Promise to You – Benefits

• Day off for your birthday
• Work anywhere policy (up to 4 weeks per year, subject to approval)
• Up to 4 days paid volunteering
• The benefits will vary pending on the successful colleague’s location

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most, but not all of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, we are proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Please let us know of any adjustments we need to make for you to show us your best self.