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Executive - Operations - Container Freight Station - Vallur en The Peninsular and Oriental Steam Navigation Company

The Peninsular and Oriental Steam Navigation Company · Chennai, Indien · Onsite

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Gate, Documentation & Weighbridge Operations

  • Oversee daily activities related to gate management, cargo documentation, and weighbridge operations.
  • Ensure accurate and timely Gate-In/Gate-Out entries for all cargo and vehicles, including scanning and recording of PN-95, ODC, Reefer, Seal Numbers, etc.

System Operations

  • Manage operational tasks through platforms such as Capella, YMS (Yard Management System), IMS (Inventory Management System), and WMS (Warehouse Management System).
  • Ensure all activities are correctly captured in systems with zero error.

Reports & MIS

  • Prepare and submit daily/weekly/monthly reports to HODs, Customs, Bond Officers, and shipping lines.
  • Maintain TAT (Turnaround Time) reports, exception logs, and miscellaneous reports.
  • Ensure systematic record maintenance in OneDrive and local storage.

Customer Service

  • Handle counter-based documentation and billing queries with prompt resolution.
  • Update customer information regularly, including KYC, GST, and PAN, to ensure data accuracy.
  • Ensure high customer satisfaction through professional and proactive service.

Department Coordination

  • Liaise with internal departments: HSE, Transport, Security, IT, and Yard Operations to ensure uninterrupted cargo and vehicle flow.
  • Monitor and ensure timely RFID tag entries and follow-ups on equipment-related tasks

Responsibilities

  • Manage gate entry/exit, documentation and weighbridge operations at the CFS efficiently.
  • Ensure accurate and timely data entry, verifying all information for seamless coordination.
  • Maintain records, generate reports and conduct daily operations with attention to detail.
  • Coordinate with internal teams like Yard, Stuffing, Customs and External Customers for smooth operations.
  • Liaise with shipping lines, customs authorities and other external stakeholders as required.
  • Monitor container detention and ensure timely release, working with the Commercial team as needed.
  • Assist in implementing process improvements to enhance operational efficiency.
  • Ensure compliance with regulatory and statutory requirements.
  • Maintain high standards of housekeeping and safety in the CFS area.

Qualifications

  • Graduate in any discipline with 2+ years of experience in a similar role, preferably in a CFS/Freight/Logistics environment.
  • Good computer skills, especially MS Office, and an understanding of ERP systems.
  • Strong organizational skills with attention to detail.
  • Ability to work independently and manage multiple tasks.
  • Excellent communication and interpersonal skills.
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