Manager of Field Operations en Associated Protective Service

About Associated Protective Service (A.P.S.):
 Associated Protective Service, a Protos Security Company is expanding our leadership team and seeking a highly organized professional with exceptional communication skills. As a Field Operations Manager, you will provide essential support to APS staff across a wide range of operational responsibilities. A.P.S. is an industry leader in high-consequence threat protection for corporate and government clients. Our team is composed of security professionals with diverse experience, including former law enforcement, elite military units, and federal agency backgrounds.

Job Summary

The ideal candidate is detail-oriented, adaptable, and capable of multitasking in a fast-paced environment. Success in this role requires a logistical mindset with the ability to anticipate challenges and implement proactive solutions.

You must be able to:

• Deliver the highest level of customer service and professionalism.
• Collaborate with the APS team to ensure top-tier service delivery.
• Treat all employees and clients with respect and professionalism.
• Adapt to rapidly changing situations while maintaining composure.
• Work occasional nights and/or weekends as needed.

Roles & Responsibilities

The primary role of the Field Operations Manager is to support Field Operations by ensuring day-to-day duties are executed efficiently. This position requires foresight and initiative—anticipating needs and taking action without being prompted.

Key responsibilities include:

• Conduct site checks and ensure personnel compliance with SOPs, uniform standards, and professionalism.
• Maintain functional knowledge of site locations, post orders, and client points of contact.
• Evaluate employee performance, address deficiencies, and recognize excellence.
• Respond promptly to client inquiries or concerns; escalate major issues to the APS Operations Manager.
• Assist with client acquisition, retention, and management of an established client portfolio.
• Monitor employee attendance, hours, and scheduling.
• Maintain accurate logs of significant events and actions taken.
• Provide weekly site visit reports with recommendations.
• Supervise and staff storage trailer operations.
• Fill vacant security posts when required.
• Coordinate last-minute officer scheduling and crew assignments.
• Enter daily operational data into calendars and spreadsheets.
• Attend meetings, take detailed notes, and distribute to relevant staff.
• Manage paperwork, including permit applications and submissions to government agencies.

Physical Requirements

This position involves both office and field responsibilities. Candidates must meet the following physical requirements to perform essential job duties:

• Mobility: Ability to walk, stand, or patrol sites for extended periods.
• Lifting/Carrying: Capable of lifting, moving, and transporting equipment up to 50 pounds.
• Environment: Comfortable working outdoors in all weather conditions (heat, cold, rain, wind).
• Endurance: Ability to perform site checks, supervise field operations, and support staff in physically demanding situations.
• Flexibility: Willingness to work irregular hours, including nights, weekends, and holidays, as operations require.
• Readiness: Physically able to respond quickly to emergencies or fill in operational posts when needed.

Expectations

The Field Operations Manager will serve as a visible leader who supports staff, enhances client relationships, and ensures the highest operational standards. This role requires professionalism, adaptability, and a proactive mindset to meet the evolving needs of APS and its clients.

Initial Pay Structure:

• Base Salary $2307.69 bi-weekly ($60,000. Yr.)  
• Paid holidays (list to be provided)
• Vacation Time (to be provided)

Objectives and goals are for a starting basis only and may change several times due to market conditions and/or company direction.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.