Customer Master Data Specialist en Masimo Corporation
Masimo Corporation · Neuchatel, Suiza · Onsite
- Professional
- Oficina en Neuchatel
Your responsibilities:
- You will be responsible for managing the Customer Master Data in ERP
- Maintain, clean up and optimize data in ERP and SalesForce.com
- Write documentation for customer master procedure, standards and controls
- Monitor and analyze synchronization between ERP and SalesForce
- Update Customer Master Data with 3rd Party Vendor (EDI)
- Analyze reports of data errors to provide ongoing appropriate inter-departmental communications and solutions
- Create metrics to monitor the activity and develop recommendations based on findings
- Work closely with Customer Service, Contract teams and the Pricing Master Specialist to determine process improvement
- Prepare documentation for SOX audits
- Participate to the various pricing activities in collaboration with the Pricing Master Data Specialist, and insure his back-up.
- Key User for future ERP implementation (Oracle)
- Perform other duties and project as assigned by Manager
Your profile:
- High School or equivalent diploma.
- Experience in a customer data management role in a large organization is highly desirable
- Strong Excel and ERP systems skills are required
- Oracle experience is a plus
- Significant experience using Order & Sales modules in ERP systems.
- Experience with Salesforce.com is desirable
- Process orientated with proven problem solving skills
- Strong organizational skills required to be able to effectively manage multiple tasks simultaneously
- Flexibility with ability to manage in a fast paced environment
- Experience in medical device or healthcare industry would be a plus
- Fluent in French and English
- Excellent organizational, communication and writing skills.
- Tact and diplomacy.
- Ability to multi-task.
- Precision and attention to details.