- Oficina en Bozeman
Job Details
Job Location: Bridger Bowl - Bozeman, MT
Position Type: Seasonal
Salary Range: $19.00 - $19.00 Hourly
Job Category: Lift Operations
JOB DETAILS:
SUMMARY:
Ensure smooth, safe, and courteous lift operations by maintaining orderly lift areas, conducting daily checks, managing lift line flow, and assisting guests to enhance their overall experience.
PRIMARY JOB DUTIES:
- Maintain a high level of customer service to enhance the overall guest experience.
- Communicate clearly and effectively with guests, supervisors, and coworkers.
- Provide knowledgeable support regarding Bridger Bowl products, services, and experiences.
- Assist in resolving guest concerns or escalate to Supervisors or Managers as needed.
- Load guests into chairs in an efficient and courteous manner.
- Regularly interact with guests to ensure safety and deliver positive experiences.
- Maintain snow as instructed, including the removal of large amounts of snow in a short time.
- Provide maintenance to the ramps and maze areas.
- Operate assigned station in accordance with ANSI B-77 Code.
- Perform motor room checks as instructed.
- Fill out Lift Logs and Incident Reports neatly and accurately.
- Maintain lift buildings and personal work areas in a neat, clean, and decluttered manner.
- Maintain run closure signs as instructed.
- Understand and enforce the Lift Operations department Policies & Procedures.
- Perform additional duties assigned by the Lift Operations Managers.
EMPLOYEE EXPECTATIONS:
- Demonstrate good judgment and maintain a positive, professional, and enthusiastic attitude throughout the season.
- Be reliable, punctual, and dependable; adhere to a consistent schedule, including holidays.
- Display a genuine desire to share knowledge of the sport and inspire others to enjoy it.
- Exercise discretion and maintain confidentiality of all protected information.
- Follow operational procedures with attention to detail and accuracy.
- Be flexible and adaptable to ever-changing situations and workload.
- Maintain a clean and orderly work environment.
- Comply with and enforce Bridger Bowl policies and procedures.
- Contribute to Bridger Bowl's overall sustainability goals.
SUPERVISION:
- Supervision Given: This position has no supervisory responsibilities.
- Supervision Received: Works under the supervision of the Lift Operations Leads. Receive assignments as directed, with clear expectations, available guidance, and periodic performance reviews as needed or during check-ins.
EMPLOYEE BENEFITS - SEASONAL
- Free Employee Season Ski Pass
- Montana Ski Area Association (MSAA) – free day tickets
- Day passes to Crosscut Mountain Sports Center
- Aflac Accidental Insurance coverage while employed
- Sick leave based on hours worked
- Local Bozeman Ski Shop discounts
- Bridger Bowl employee discounts on food, lessons, rentals, and retail purchases.
- Employee Ski Day
QUALIFICATIONS, REQUIREMENTS, AND ADDITIONAL INFO:
PREFERRED QUALIFICATIONS:
- Possess the ability to ski from assigned stations to the base area. Level II skiing ability is preferred but not required.
- Ability to work in physically demanding, ever-changing outdoor environments for up to 8+ hours per day.
WORK ENVIRONMENT:
- Outdoor: Regularly working in quickly changing winter weather conditions requiring the use of protective apparel/equipment to prevent exposure to the elements. May be required to walk on slippery and uneven surfaces.
- Fast-paced, high-demand environment during peak periods requiring alertness, quick decision-making, and efficiency to maintain safety.
- Exposure to mechanical components and electrical hazards; personal injuries from repetitive strain, falls, and from assisting guests are possible.
- Work physically near others throughout the shift.
PHYSICAL AND MENTAL DEMANDS:
- Ability to reach, crouch, stoop, kneel, stand, bend, walk or be on your feet for extended periods of time.
- May require moving items that weigh up to 50 lbs.
- Involves repetitive physical tasks, such as loading and unloading guests.
- This position may require visual abilities including close, distance, peripheral vision, depth perception, and the ability to adjust focus to safely perform essential job functions.
- Requires the ability to learn new tasks, remember processes, maintain focus, communicate effectively with coworkers and visitors, handle stressful situations and upset customers, and completing tasks independently and efficiently.
SPECIAL REQUIREMENTS AND ADDITIONAL INFORMATION:
- Everyone is welcome to apply for this position, but applicants must be legally authorized to work in the United States and Bridger Bowl does not currently provide visa sponsorships.
- Successful candidates must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and effectively communicate with visitors and staff.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation(s). The requirements listed above are representative of the knowledge, skill, and/or ability required.
- This job description is not intended to be an exhaustive list of all duties, working conditions, responsibilities or qualifications associated with the job, nor does it restrict the tasks that may be assigned. This is not an employment contract and there is no guarantee of work hours. Work hours are dependent on snowfall and workload.
EEO STATEMENT:
- Bridger Bowl Ski Area is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification outlined by federal, state, or local laws.
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