Food Service Manager en Massgeneralbrigham
Massgeneralbrigham · Nantucket, Estados Unidos De América · Onsite
- Professional
- Oficina en Nantucket
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for overseeing the day-to-day operations of the facility including managing the staff, ensuring customer satisfaction, maintaining quality standards, and maximizing profitability.Essential Functions
-Recruit, train, supervise, and schedule the food service staff, including servers, cooks, kitchen staff, and other personnel.
-Manage all aspects of daily operations, including food preparation, service, inventory control, and facility maintenance.
-Collaborate with chefs and culinary staff to create menus that align with the establishment's concept, customer preferences, and dietary requirements.
-Develop and manage budgets, monitor expenses, and control costs to maximize profitability.
-Establish and maintain relationships with vendors, suppliers, and contractors.
-Ensure consistent adherence to quality standards for food preparation, presentation, and service.
-Monitor food costs and analyze profitability for each menu item.
-Collaborate with other departments, such as front-of-house, kitchen, and management teams, to ensure seamless operations and effective communication.
-Monitor and oversee the preparation of food items, which may include washing, peeling, cutting, and chopping fruits, vegetables, and meats.
-Monitor and oversee the assembling and portioning food items according to standardized recipes and portion control guidelines.
-Ensure food and beverages are served to customers or clients in a friendly and efficient manner.
-Monitor cash transactions to ensure accuracy
-Ensure cleanliness and sanitation standards in all food service areas, including dining areas, food preparation areas, and serving counters.
-Ensure the proper receipt and storage of incoming food and supplies.
-Monitor all health and safety regulations, including proper food handling, storage, and temperature control.
-Supervise and schedule food service workers to ensure proper coverage.
Qualifications
Education
High School Diploma or Equivalent required and Trade/Technical/Vocational Diploma Foodservice Management required and Bachelor's Degree Hospitality/Hotel Management preferred
Can this role accept experience in lieu of a degree? No
Experience
Food Service Industry Experience 5-7 years required and Management Experience 2-3 years required
Knowledge, Skills and Abilities
- Knowledgeable of food safety principles and practices.
- Knowledgeable with basic food preparation techniques, such as cutting, chopping, and measuring ingredients.
- Strong leadership abilities, including the ability to inspire and motivate a team, delegate tasks, and provide constructive feedback.
- Understanding of financial management principles, such as budgeting, cost control, and inventory management.
- Exceptional customer service skills.
- Effective communication skills to understand customer orders, interact with team members, and follow instructions from supervisors.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$66,206.40 - $96,304.00/Annual
Grade
7
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
