Print Operator en Ricoh Americas Holdings
Ricoh Americas Holdings · Pella, Estados Unidos De América · Onsite
- Professional
- Oficina en Pella
The Field Representative I provides operational support in a fulfillment center, performing tasks across several areas including:
Operating high-volume printing equipment (Segment 5) to produce large print jobs on pre-calibrated machines
Copying, binding, and finishing work
Shipping and receiving products and supplies
Sorting, distributing, and handling incoming/outgoing mail and faxes
Applying postage
Performing maintenance and basic repair on customer site copier equipment
Supporting building functions (meeting setups, light maintenance, and housekeeping)
Key ResponsibilitiesOperate high-volume printing equipment in a fast-paced, mechanically advanced environment
Set up and run all applications on assigned equipment
Inspect convenience copiers for quality and functionality; clear paper jams and escalate technical issues
Perform basic repair services on customer copier equipment
Maintain records, service logs, and supply inventories
Distribute office supplies, faxes, and mail to designated areas
Calculate charges for services performed and maintain billing logs
Coordinate and respond to all service calls
Deliver completed print jobs to customers on-site or nearby locations
Perform filing duties, including purging and archiving documents
Maintain cleanliness and supply stock in copier areas
Assist with shipping and receiving duties
Set up meeting and conference rooms as required
Assist with minor building maintenance tasks, such as light bulb replacement or cleaning
Occasionally work overtime, including nights, weekends, or emergency call-ins
Operate related equipment such as shrink-wrap machine, paper cutter, bindery tools, joggers, staplers, and postage meters
Utilize office tools including copiers, fax machines, calculators, and basic PC functions
Perform other duties as assigned
QualificationsEducation & Experience:
High school diploma or GED required
2–3 years of relevant work experience preferred
Experience in high-volume print environments is highly desirable
Certifications:
Valid driver’s license
Must meet minimum auto insurance requirements
Technical Requirements:
Ability to learn complex production and communication systems, including client-specific applications
Knowledge, Skills, and AbilitiesWorking knowledge of copier and related equipment (preferred)
Understanding of shipping and receiving procedures
Basic electronics knowledge (preferred)
Ability to work independently and handle multiple tasks
Strong problem-solving and troubleshooting skills
Ability to follow instructions for mail and document handling
Strong verbal communication and customer service skills
Ability to read and understand technical manuals and publications
Working Conditions & Physical DemandsFrequent exposure to:
Copier/fax noise
Toner
Room temperature changes
Paper cuts
May be exposed to various weather conditions when traveling between buildings
Must handle occasional high-stress situations due to tight deadlines and fast turnarounds
Physical demands include:
Standing, walking, bending, reaching, stretching, climbing
Lifting/moving items up to 50 lbs.
Pushing/pulling machines up to 400 lbs.
Note:
This job description outlines the general nature and responsibilities of the role. It is not intended to be an exhaustive list of all duties, skills, or working conditions associated with the position.
Company
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
