Care Coordinator I - Intake en MTI America

About Us

MTI America is a health solutions company located in sunny Fort Lauderdale. As a leader in the Worker's compensation industry, our team of dedicated professionals seamlessly coordinates and delivers our ancillary product and service offerings.

Passion for people is at the core of everything we do, and we understand the impact of empathy in healthcare. As a company built on lasting relationships, we utilize our network of providers to consistently deliver compelling customer-centric solutions from transport to language and medical services. Nationwide! 

The MTI family has a strong passion for efficiency, customer care, and our people. We love what we do, we strive to be the best, and we are thrilled to serve our customers. We strongly believe that our culturally diverse teams of overly ambitious people are what makes our company a great place to work. We value our employees as much as we do our customers and offer a supportive environment complete with competitive compensation, benefits, and growth opportunities.   

At MTI America, you will have a significant impact on the quality of care our patients receive. Your service will directly impact injured workers and their quality of life

The ideal Care Coordinator

As a Care Coordinator Associate, you will perform duties in a contact center environment by providing professional customer support to our customers via inbound calls and/or outbound calls for the purpose of resolving routine problems and/or scheduling transportation, translations and medical services.  This role is crucial in ensuring excellent service standards and maintaining high customer satisfaction within a dynamic contact center environment.

Prestaciones adicionales