Human Resources Business Partner - Mexico City en Circana

Human Resources Business Partner - Mexico City 

Let’s be unstoppable together! 

Circana is a leader in providing technology, AI, and data to fast-moving consumer packaged goods companies, manufacturers, and retailers seeking to optimize their businesses. Circana’s predictive analytics and technology empower clients to measure their market share, understand the underlying consumer behavior driving it, and accelerate their growth. Circana’s Liquid Data technology platform is powered by an expansive, high-quality data set and intelligent algorithms trained on six decades of domain expertise. 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com

What will you be doing?

As the HR point of contact for Mexico, Brazil, and Puerto Rico, you will provide day-to-day support to employees and leaders while ensuring compliance with local and global HR practices. You’ll manage core HR operations such as onboarding, employee relations, payroll and benefits coordination, and documentation. Success in this role requires strong communication, empathy, and teamwork. Over time, you’ll have the opportunity to expand into leading onboarding sessions and HR communications. 

This position is based in Mexico City and requires in-office presence once per week (Wednesdays), with flexibility to attend additional days as needed.

Job Responsibilities

Employee Support & Relations

• Serve as the HR point of contact for Mexico, Brazil, and Puerto Rico, addressing employee inquiries and routing them to the right resources.

• Foster a positive workplace culture by promoting open communication, inclusivity, and teamwork.

• Provide guidance to leaders on employee relations, conflict resolution, and—when necessary—performance or disciplinary actions.

• Support employee engagement and retention through activities that enhance satisfaction and belonging.

HR Operations

• Partner with hiring managers and Talent Acquisition on staffing needs, recruitment, and onboarding.

• Manage employee lifecycle activities including promotions, transfers, leaves, terminations, and offboarding.

• Prepare and maintain HR documentation (contracts, employee letters, records) with accuracy, confidentiality, and compliance.

• Coordinate with payroll and benefits vendors to ensure accuracy and compliance.

• Support performance management, employee development, and talent initiatives in partnership with the HR Manager.

• Design, implement, and monitor training programs aligned with business needs and career development goals.

• Collaborate with legal on contracts and compliance requirements.

Compliance & Development

• Ensure compliance with local labor laws and global policies; coordinate and deliver required compliance training.

• Analyze HR metrics, prepare reports, and share insights with leadership.

• Contribute to global HR and business projects while driving process improvements locally.

• Stay current on HR best practices through continuous learning and professional development.

Requirements

To successfully perform this position, the individual must perform the essential tasks satisfactorily.  The requirements detailed below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable disabled persons to perform essential functions.  The following qualifications are necessary to perform the job proficiently:

• Applications/resumes must be submitted in English.

• 3+ years of HR experience handling sensitive and confidential information, ideally in marketing, data, or related industries.

• Advanced English and Spanish required; Portuguese (basic or willingness to learn) strongly preferred.

• Bachelor’s degree in Human Resources, Business Administration, or related field

• Knowledge of local, state, federal, and international HR legislation.

• Strong administrative background with experience in HR operations, documentation, payroll, and benefits administration.

• Proven ability to manage multiple priorities with strong organizational skills, attention to detail, and sound judgment.

• Excellent interpersonal and communication skills, with the ability to build trust and credibility across all levels of the organization.

• Demonstrated ability to advise leaders, influence decisions, and provide HR solutions that support team and manager development.

• Ability to bring immediate credibility to the HR function through professional qualifications, leadership presence, and integrity.

• Resilient under pressure with adaptability in a fast-paced, dynamic environment.

• Proficiency in Microsoft Office, Outlook, HRIS, payroll, and accounting systems.

• Experience working with third-party payroll and benefits vendors a plus.

• Professional certification in HR (e.g., SHRM-CP, PHR) is a plus.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

• Location: Mexico City, Mexico

• In-office: Once per week on Wednesdays, with flexibility for additional days as needed

Compensation & Benefits

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $510,300 – $567,000 MXN annually, which is a gross salary (before taxes and deductions). This is equivalent to approximately $42,525 – $47,250 MXN monthly (gross). We offer a comprehensive package of benefits to eligible employees in Mexico, including paid time off and medical, dental, and vision insurance.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana Careers website or the Intranet site for internal candidates.

The anticipated application deadline for this position is approximately 9/25/25. 

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