Maintenance Technician at Long Beach & 21st Apartments en WSH Management

Maintenance Technician Job Description

The Maintenance Technician will be responsible for completing work orders, maintaining the cleanliness and appearance of the property, performing preventative maintenance tasks, and responding promptly to emergency calls  The ideal candidate can handle a variety of tasks simultaneously, while also delivering a high level of customer service. 

Maintenance Technician Job Duties:

A maintenance technician is responsible for completing work orders related to electrical plumbing HVAC appliance repairs and general property maintenance ensuring the entire property remains in excellent condition the role requires multitasking strong customer service skills and the upkeep of all areas including grounds amenities and community buildings technicians must also respond to after-hours emergencies and participate in rotating on call schedule due to the unpredictable nature of the job.

• Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed.

• Respond to service requests on a first in, first out, (except in the case of an emergency) and in accordance with Fair Housing guidelines. Document to accurately describe work done, parts used, disposition and time spent.

• Implementation and supervision of Preventative Maintenance program.

• Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks.

• Completes and submits a monthly property safety inspection report to the Resident Manager.

• Assist with turnover of apartments as requested by Resident Manager to include duties such as maintenance,

repair, or renovation and obtains bids for additional work from outside contractors.

• Directs contracted projects to verify adherence to specifications.

• Purchases and maintain records of building and maintenance supplies, machinery, equipment, and furniture.

• Utilize safety equipment as applicable (i.e. back support devices, eye protection, gloves, masks, etc.)

• Compiles records of labor and material cost for operating building and issues cost reports to owner or managing agents.

• Assembles and analyzes contract bids and submits bids and recommendations to superiors for action.

• Respond to emergency calls, 24 hours a day, 7 days a week. Overtime may be required.

• Provide emergency on-call services on a rotating basis with other maintenance staff. Overtime may be required.

• Support office staff in efforts of safety and security of the property.

• Keep Maintenance Shop neat and organized. Maintain company tools, equipment and other items in a satisfactory condition.

• Meet and be personable and professional with community residents.

• Effectively assess a situation which may require assistance or specialized equipment and respond appropriately in serious or emergency situations.

• Communicate effectively with Property Manager daily to ensure all objectives are met and property is up to company standards.

• Communicate with Property Manager regarding suppliers or vendors to ensure safe and efficient operation of property maintenance.

• Trouble-shoot and diagnose and correct heating and air conditioning, and appliances problems.

• Must be able to diagnose and repair equipment or appliances, which are not clearly seen or reached under counters, on ceiling etc.

• Re-key locks and cut keys.

• Repair electrical and plumbing problems.

• Provide carpentry and sheet rock repairs.

• Fix problem with cleanliness of property including trash and hallways.

• Assist in monitoring maintenance, inventory, parts, cleaning supplies and placing replacement orders.

• Can use power machinery properly and safely.

• Driving to local areas when necessary.

• Keep cellular telephone on at all times during working hours and while on call. 

• Know property rules and regulations and inform Property Manager of non-compliance.

• Is not authorized to sign any forms, applications or any documents on behalf of WSH Management Company or WSH Partnership or any affiliated companies.

• Assist in keeping premises of apartment community in clean and orderly condition by performing some janitorial tasks as requested.

• Daily review of all emails and respond as necessary within 24 hours.

• Performs other reasonable duties as assigned.

What we Offer:

• Salary: $23.00 to $24.00 per hour
• On-call for after-hours emergencies
• Medical, Dental, Vision, Life and 401k with employer match
• Paid vacation and 15 paid company holidays
• Full time: 40 hours per week 
• Monday to Friday 8-5pm PT on-call or after hours emergencies
• Participation in rotating an after hour on-call schedule

Maintenance Technician Qualifications:

• High School Diploma (or equivalent).
• Requires a minimum of one (1)  year relevant experience or apartment maintenance experience
• On call and weekend service experience. 
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.
• Proven working experience in electrical, plumbing, appliance repairs etc. 
• Proven working experience as a janitor / porter.
• Ability to handle heavy equipment and machinery.
• Knowledge of cleaning chemicals and supplies.
• Familiarity with Safety Data Sheets.
• Candidate must have own transportation (Federal mileage rates and guidelines apply).
• Must possess a valid driver’s license and maintain current auto insurance.  (Motor vehicle report review is part of the hiring process.).
• Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.
• Only qualified candidates will be contacted.

About Us:

Join a Team That Makes a Difference – WSH Management

For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees — and we’re still growing.

At WSH, we believe that great people make great communities. That’s why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we’re committed to keeping that momentum going.

If you're passionate about service, teamwork, and personal development — we’d love to welcome you to our team.

WSH Management is proud to be an Equal Opportunity Employer
 We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, we are happy to assist.

WSH Management is a drug-free workplace. EOE M/F/D/V/SO