Accounting Clerk Group Biller en The Grand America Hotel

We are seeking a detail-oriented and skilled Accounts Receivable Clerk to join our hospitality team as a Group Biller. In this vital role, you will provide financial, administrative, and clerical support for billing and revenue operations related to group events, catering, and hotel guests. Your focus will be on ensuring accuracy in payment processing, timely invoice distribution, and maintaining strong customer service relationships both internally and externally.

What We Offer:

• Benefits after 60 days for full-time employees (30+ hours/week): Medical, Dental, Vision, and Life Insurance
• Hotel stay & ski discounts
• Discounted UTA Eco Premium Pass
• Career growth & training opportunities
• Rewards & recognition programs

Key Responsibilities:

• Ensure all group payments are collected: deposit(s), pre-payment, and final payment.
• Prepare, reconcile and distribute invoices for contracted events. Working closely with Sales and Catering team and client(s).
• Ensure accurate billing by reviewing event contracts, banquet event orders (BEOs), and other documentation.
• Serve as the primary point of contact with Sales and Catering team and client(s) regarding billing and payment aspects.
• Monitor accounts to identify outstanding balances and follow up on overdue invoice approvals and payments.
• Reconcile payments received with open invoices; accurately post and apply payments to account.
• Maintain organized and up-to-date customer files and payment records.
• Collaborate with Sales, Convention Services, and Catering teams to ensure alignment on billing details.
• Resolve client discrepancies and disputes timely with professionalism and a customer-first approach.

Qualifications:

• High school diploma or equivalent required; additional education in finance or accounting preferred.
• Minimum 2 years of experience in a financial or accounting role (hospitality industry preferred).
• Proficiency in Microsoft Excel and Word, Adobe and PMS systems.
• Strong organizational and time management skills with attention to detail.
• Ability to analyze large amounts of data and reconcile balances.
• Fluent in English, both written and verbal.
• Experience with Opera or other property management systems is a plus.
• Knowledge of standard hotel finance and billing procedures is preferred.