Peer Support Specialist en City of Greensboro, NC

About the Department

Are you passionate about supporting individuals on their journey to recovery and stability? The City of Greensboro’s Office of Community Safety is seeking a Peer Support Specialist (PSS) to work closely with multiple programs focused on community wellness and safety. If you have lived experience with mental health or substance use recovery and are dedicated to helping others navigate similar challenges, this is the opportunity for you!

• Full Salary Range: $42,072.00 - $75,287.00 Annually
• Expected Hiring Range: $51,182 - $67,351 Annually
• Salary is based on qualifications

The City of Greensboro offers a comprehensive benefits package, including medical, dental, vision, retirement plans, paid time off, and much more! To learn more about our benefits, visit:
City of Greensboro Benefits

• Monday – Friday: 10:00 AM – 7:00 PM

At the City of Greensboro, we are committed to creating a safer and healthier community by putting people first. As a Peer Support Specialist, you’ll have the opportunity to:

• Make a real impact by helping individuals overcome challenges related to mental health and substance use
• Work in a supportive and dynamic environment where your lived experience and expertise are valued
• Build meaningful connections with individuals, community partners, and public safety officials
• Be part of an innovative approach to community safety and well-being

We operate by our core values: Purpose-Driven | Equity | People-Centered | Resiliency | Data-Informed | Prosperity | Innovation

Peer Support Specialist (PSS) works closely with multiple programs under the Community Safety Department, including GSO HOME (Home Outreach Mobile Engagement) to follow-up with referred individuals and provide intensive case management to link them to appropriate community resources. PSS may work with the Behavioral Health Response Team (BHRT), as needed, to build rapport with individuals struggling with substance use and mental health concerns. In addition, PSS will collaborate closely with Cone Health to provide consistent engagement and follow-up to individuals who have experienced an accidental overdose.

• Build trust and rapport with referred individuals
• Conduct peer support, education, and outreach services
• Facilitate access to emergency shelter and housing options
• Provide information and referrals for basic needs, medical care, mental health, and substance use treatment
• Assist with connecting individuals to County or State benefits (e.g., disability, food stamps, Medicaid)
• Provide crisis intervention when necessary
• Collaborate with local agencies, community partners, and Greensboro Police Department officers
• Participate in regular meetings and trainings to stay informed and enhance service delivery
• Coordinate referrals and care plans with community agencies and resources
• Attend community and provider meetings as needed
• Maintain accurate and up-to-date program records and documentation in compliance with policies and procedures

This role is a critical part of improving access to services and support for vulnerable individuals in our community.

Minimum Qualifications

We are looking for a compassionate and dedicated professional with a strong commitment to helping individuals overcome challenges.

• High School Diploma or GED with 1-3 years of experience in mental health or substance abuse
• Experience with case management
• Certified Peer Support Specialist or eligible for certification based on personal history and current length of recovery
• Valid Driver’s License

If you are dedicated to making a difference and have the experience and empathy to support individuals on their journey to recovery, we encourage you to apply. Be part of a team that prioritizes community well-being and innovative solutions to public safety.

Join us in shaping a safer, healthier, and more equitable Greensboro!

 Apply Now and Make an Impact in Your Community!