Compliance Manager en PANTHERx Rare Pharmacy

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy 

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. 

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.  

We are seeking team members who: 

Are inspired and compassionate problem solvers;

Produce high quality work; 

Thrive in the excitement of the ever-challenging environment of modern medicine; and 

Are committed to achieving superior health outcomes for people living with rare and devastating diseases. 

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.  

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA (Hybrid)  

Classification: Exempt

Status: Full-Time

Reports to: Senior Director, Quality and Compliance

Purpose

Under the direction of the Senior Director, Quality & Compliance, the Compliance Manager supports the Compliance Officer in the operations and evolution of PANTHERx’s Compliance Program, including collaborating with and advising business team members on projects and issues with compliance or privacy implications. This position plays a critical role in ensuring the company adheres to federal and state requirements and managing compliance-related risk while promoting a culture of integrity and accountability across the organization. The Compliance Manager will function as a trusted advisor to the organization, working closely with individuals and cross-functional teams across the company to champion a culture of compliance and to monitor operations, identify risks, and drive continuous improvement to ensure the delivery of safe, high-quality care to patients. 

Responsibilities

• Monitors and tracks changes in federal and state pharmacy regulations, and assesses organizational impact, including the Drug Enforcement Administration (DEA), the Centers for Medicare & Medicaid Services (CMS), state pharmacy boards, state departments of health services, and other regulatory agencies as appropriate.
• Manages and executes the company’s annual compliance work plan.
• Assists in the execution, maintenance and assessment of compliance initiatives. 
• Identifies compliance risks and develops mitigation strategies. 
• Serves as a subject matter expert for compliance inquiries from internal teams, providing guidance and recommendations.
• Participates in investigations of potential compliance issues, documenting findings and recommending corrective action.
• Partners with Human Resources and Training to develop, implement, and track compliance training.
• Executes auditing and monitoring as directed to validate organizational compliance and assess and improve controls.
• Monitors the compliance hotline, analyzes reports, conducts investigations, and determines appropriate actions and responses. 
• Assists in developing, maintaining, and revising policies and procedures for the general operation of the compliance and privacy programs. Ensures that these policies are designed to prevent illegal, unethical, or improper conduct.
• Proposes and implements effective mitigation plans and strategies to manage risk.
• Advises on regulatory matters and provides guidance on compliance-related issues.
• Participates in organizational projects related to the design, implementation, revision, and maintenance of processes and systems to promote compliance in pharmacy operations.
• Functions as primary contact for compliance-related quality and accreditation matters.
• Tracks and reports on compliance metrics, including audit findings, corrective actions, and regulatory changes.
• Promotes a culture of compliance through training, communication, and proactive engagement with staff.
• Performs other duties as assigned or as necessity dictates. 

Required Qualifications

• Bachelor’s degree in pharmacy, healthcare administration, legal studies, or a related area of study.
• Minimum of three (3) years of relevant experience in compliance or regulatory roles within the pharmacy industry.
• Strong understanding of healthcare regulatory requirements, including those specific to pharmacy operations, and federal/state laws related to pharmacy and wholesale operations.
• Ability to interpret statutory and regulatory language and guidance and determine applicability to PANTHERx’s business.
• Proven ability to work independently and manage multiple priorities in a dynamic healthcare environment.
• Strong attention to detail, critical thinking, and problem-solving capabilities.
• Strong interpersonal, communication, and organizational skills, with the ability to work effectively in a collaborative, cross-functional manner.  
• High degree of ethical behavior and ability to exercise discretion with sensitive matters.
• Ability to analyze complex problems and propose solutions.
• Ability to manage multiple projects simultaneously, adjusting priorities as needed to meet project deadlines.
• Proficient in Microsoft Office suite of products (Word, Excel, Power Point).

Preferred Qualifications 

• Advanced degree or certification in compliance (e.g., CHC, CHPC, CCEP).
• Experience in specialty pharmacy compliance.

Work Environment

This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data on computer screens for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

 Benefits: 

Hybrid, remote and flexible on-site work schedules are available, based on the position.  PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!   Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.  Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.