Senior Equal Opportunity Officer en County of Santa Clara, CA
County of Santa Clara, CA · San Jose, Estados Unidos De América · Onsite
- Professional
- Oficina en San Jose
About the Department
Under direction, to investigate charges of discrimination, harassment and retaliation; to ensure compliance with the Reasonable Accommodation policy; to provide equal opportunity training to employees; to participate in developing, implementing and analyzing an agency's/department's Equal Employment Opportunity Plan (EEOP); to develop outreach strategies, investigate, and ensure compliance of Disadvantaged Business Enterprise (DBE) program; and to develop, coordinate, and implement equal opportunity, civil rights, compliance, training, and management functions; and to serve as a consultant and adviser to top management in these areas.
Position Duties
- Conducts investigations and oversees the discrimination complaint process;
- Investigates, analyzes, and determines appropriate disposition of complaints, including conciliation/facilitation between parties;
- Ensures compliance of the County's Reasonable Accommodation Policy and Procedures, such as reviewing and completing Reasonable Accommodation requests, working with managers through the Reasonable Accommodation process, and ensuring timelines are met;
- Works effectively with departments to determine employee's reasonable accommodation requests, including job reassignment.
- Develops, administers, and coordinates the equal opportunity function;
- Administers Disadvantaged Business Enterprise Programs to assure contractors and sub-contractors' compliance with the County's equal opportunity requirements;
- May supervise professional and/or clerical staff involved in the equal opportunity function;
- Ensures compliance with equal opportunity mandates, and provides staff guidance and assistance to division managers and department heads;
- Develops and administers goals and timelines;
- Implements services, studies, and projects in support of women, minorities, or disabled persons, and may assist Human Resources with special recruitment efforts;
- Analyzes County employment practices and identifies problems in recruitment, testing, job structuring, supervisory practices, job qualifications, career development or other elements of the human resources processes, and recommends corrective action;
- Develops and manages special employment programs for women, minorities, or persons with physical or developmental disabilities;
- May identify bilingual language capabilities and manage an interpreter language services program;
- Develops and manages consultant and interpreter services contracts, as needed;
- Assesses, develops, and conducts training, such as sexual harassment prevention and diversity programs or Reasonable Accommodation training in equal opportunity;
- Gathers and analyzes data and writes statistical and narrative reports;
- May be assigned as a Disaster Service Worker, as required;
- Performs other related duties as required.
Minimum Qualifications
Sufficient education, training, and experience to demonstrate the attainment of the knowledge and abilities listed below:
Training and Experience Note: The required knowledge and abilities are acquired through training and experience equivalent to the possession of a Bachelor's Degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis.
Three (3) years of experience performing equal opportunity or employment duties which included conducting complaint investigations and writing reports. Experience delivering training programs in support of equal opportunity is desirable.
Possession of a Law Degree,
Two (2) years of experience practicing employment and labor law civil litigation.
Special Requirements:
When driving on the job, possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County driver authorization is required.
Knowledge of:
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Training and Experience Note: The required knowledge and abilities are acquired through training and experience equivalent to the possession of a Bachelor's Degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis.
And
Three (3) years of experience performing equal opportunity or employment duties which included conducting complaint investigations and writing reports. Experience delivering training programs in support of equal opportunity is desirable.
OR
Possession of a Law Degree,
And
Two (2) years of experience practicing employment and labor law civil litigation.
Special Requirements:
When driving on the job, possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County driver authorization is required.
Knowledge of:
- Federal and State Equal Employment Opportunity laws, and civil rights legislation, policies, regulations, case law, principles and practices; specifically EEOC, DFEH, and ADA;
- Federal and state requirements applicable to the administration of Disadvantaged/Minority/Woman Owned Business Enterprise Programs;
- Discrimination complaint investigation procedures;
- Statistical analysis techniques;
- Human Resources and management staff service functions, including labor relations, recruitment, classification, testing, selection, placement, career development, and human resource planning and training;
- Outreach methods to attract a targeted population;
- Employment challenges faced by the disabled, women, and minorities;
- Current Federal, State, and local programs designed to improve the status of women;
- Theories and practices of organization, management, public administration, supervision, and communication;
- Dispute resolution techniques;
- Common office computer applications.
- Develop, administer, and coordinate a comprehensive equal opportunity program;
- Ensure compliance with equal opportunity mandates;
- Communicate effectively both orally and in writing;
- Direct, supervise, train, and lead the work of others;
- Be sensitive to cultural, racial, economic, and ethnic diversity;
- Successfully interact in stressful and controversial situations;
- Establish and maintain effective working relationships with community groups and individuals at all levels in a large, complex organization;
- Be sensitive to the employment challenges facing of women, minorities and persons with disabilities;
- Identify problems, recommend policies and procedures, and design recruitment strategies to enhance equal employment practices;
- Take initiative, reason logically, and be creative in developing and introducing new ideas;
- Implement services, studies, and projects in support of hiring practices for women, minorities, and persons with disabilities;
- Assess training needs and plan and conduct training programs in equal opportunity and related concerns;
- Conduct detailed analysis of complex problems and identify practical solutions;
- Gather, interpret, analyze, and evaluate management data, and prepare clear and concise reports, which flow from developed conclusions;
- Break down communication barriers that contribute to conflict in the work environment;
- Handle difficult conversations, such as those concerning performance, staff relationships, work assignments, and evaluations
- Overcome communications or personality differences that create teamwork challenges;
- Address the interpersonal stresses and strains within and between teams.
