Delivery Coordinator en Home Hardware Stores Limited
Home Hardware Stores Limited · St. Jacobs, Canadá · Onsite
- Junior
- Oficina en St. Jacobs
Welcome Home!
We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.
Coordinate with purpose, deliver with excellence.
As the Delivery Coordinator, you will be responsible for coordinating and scheduling customer deliveries and product pick ups. Led by the Manager, Furniture Store, this role will best suit a strong communicator, with a customer focused mindset to ensure an exceptional customer experience.
Ready to make an impact? Here’s how:
- Receive all incoming orders (warehouse and vendor direct) into the POS system reporting any discrepancies, damages or shortages.
- Coordinate and schedule deliveries, service appointments, and product pick-ups based on priorities and customer requirements collaborating with the Shipping & Receiving Coordinator to optimize delivery routes and expense control.
- Prepare and manage shipping/delivery documentation (invoices, purchase orders, bills of lading, tracking logs).
- Serve as the liaison between internal and external stakeholders (vendors, customers, third-party delivery, etc.) to ensure efficient operations and timely movement of all stock.
- Respond promptly to customer inquiries/issues related to order and delivery status, delays, or rescheduling.
- Maintain accurate delivery records, delivery issues and customer feedback.
- Work closely with the Shipping & Receiving Coordinator assisting with the warranty process, parts orders, warehouse and vendor claims, Purolator shipments and tracking.
- Additional store operations support as assigned by store management.
We’re looking for:
- Excellent communication and customer service skills.
- General computer skills with experience using Microsoft Word, Excel and Outlook.
- Strong organizational and multitasking abilities with attention to detail.
- Solid understanding of inventory procedures and stock flow.
- Knowledge of shipping and delivery procedures in the retail industry beneficial.
- Ability to prioritize and react to changing situations; ability to work under pressure.
- Willingness to work extra hours as required.
- The ability to be onsite 5 days a week at our St Jacobs Retail Furniture Store, to accommodate the needs of the role.
How we’ll make you feel at Home
Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
- Competitive earnings opportunity.
- Annual Incentive/Bonus Program.
- Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discounts from our corporate retail stores.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.
Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
Canadians call us Home Hardware. We call it Home.
#HP
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