Part-Time IT Help Desk Representative en TAK Broadband

Description

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking a Part-Time IT Help Desk Representative to join our corporate office in Sioux Falls, SD. This is an entry-level role designed to introduce you to help desk operations and provide hands-on experience in IT support. In this position, you will assist the IT team with maintaining and updating asset inventory, as well as performing basic maintenance on company laptops and desktop PCs.

Why TAK?

• Part-Time (flexible 20 hours weekly)
• Paid Weekly
• Compensation: $17 per hour
• 401(k) with Company Match!
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities! 

The Role

• Maintain and update IT asset inventory (laptops, desktops, and related equipment)
• Assist with routine checks and basic upkeep of company laptops and desktop PCs
• Help set up new computers and equipment under the guidance of IT staff
• Support the IT team with installing simple updates and ensuring devices are up to date
• Provide basic first-level assistance to employees (password resets, login help, general questions)
• Document completed tasks and escalate issues to senior IT staff when needed
• Learn and follow IT processes, policies, and security practices
• Other duties as assigned

Requirements

• Strong interest in technology and eagerness to learn new skills
• Basic familiarity with using computers, email, and Microsoft Office (Word, Excel, Outlook)
• Good verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to follow instructions and complete tasks accurately
• Dependable, punctual, and able to work part-time hours in the office
• Positive attitude and willingness to support the IT team with various tasks
• Ability to work independently as well as part of a team
• Knowledge of common IT hardware, software, and network systems and protocols a plus
• Ability to work well under pressure and with minimal supervision
• Ability to adapt to changing IT needs and demands
• Ability to work a flexible schedule with varied hours; some evenings and weekends as needed
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting [email protected]