Behavioral Health Technician en Bradford Health Services

About Company:

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here: https://ow.ly/YQ1C50WuRH1

This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role:

The Behavioral Health Technician plays a critical role in supporting individuals with mental health challenges by providing direct care and assistance under the supervision of clinical staff. This position focuses on implementing treatment plans, conducting clinical assessments, and ensuring the safety and well-being of patients in various care settings. The technician is responsible for crisis intervention and management, helping to de-escalate situations and provide immediate support during behavioral health emergencies. Additionally, the role involves maintaining accurate clinical documentation and assisting with discharge planning to ensure continuity of care. Ultimately, the Behavioral Health Technician contributes to improving patient outcomes by fostering a therapeutic environment and supporting the multidisciplinary team in delivering comprehensive behavioral health services.

Minimum Qualifications:

• High school diploma or equivalent required; Associate degree or higher in a related field preferred.
• Certification or training in behavioral health, mental health, or a related discipline.
• Experience in clinical documentation and patient care within a behavioral health or mental health setting.
• Knowledge of crisis management and intervention techniques.
• Ability to maintain confidentiality and adhere to HIPAA regulations.

Preferred Qualifications:

• Previous experience working with children and adolescents with Serious Emotional Disturbance (SED).
• Familiarity with electronic health record (EHR) systems and clinical documentation software.
• Certification in CPR and First Aid.
• Training in trauma-informed care and de-escalation strategies.
• Experience collaborating within multidisciplinary healthcare teams.

Responsibilities:

• Provide direct patient care and support to individuals with mental health and emotional disorders, including those with Serious Emotional Disturbance (SED).
• Conduct clinical assessments and assist in monitoring patient progress according to individualized treatment plans.
• Implement crisis intervention techniques to manage and de-escalate behavioral emergencies effectively and safely.
• Maintain thorough and accurate clinical documentation, including progress notes, incident reports, and discharge plans.
• Collaborate with healthcare professionals to develop and update discharge plans that promote patient stability and community reintegration.
• Participate in team meetings and communicate patient status and needs to clinical supervisors and multidisciplinary teams.
• Ensure compliance with all regulatory and organizational policies related to patient care and documentation.

Skills:

The Behavioral Health Technician utilizes clinical documentation skills daily to ensure accurate and timely recording of patient interactions, treatment progress, and incident reports, which are essential for continuity of care. Crisis management and intervention skills are critical for responding effectively to behavioral emergencies, ensuring patient and staff safety while de-escalating potentially volatile situations. Clinical assessment abilities enable the technician to observe and report changes in patient status, contributing valuable information to the treatment team. Knowledge of mental health conditions and patient care principles guides the technician in providing compassionate, individualized support to patients. Additionally, skills in maintaining discharge plans and collaborating with healthcare professionals ensure that patients receive comprehensive care that supports their recovery and long-term well-being.