Director/Senior Director, Field Enablement en Axsome Therapeutics

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Director/Senior Director, Field Enablement that will be responsible for a variety of coordination and execution of key field operations functions. Key responsibilities include 1) Veeva ecosystem management, 2) Managing ongoing alignment changes 3) Management of sample operations 4) Management of fleet and vehicle reimbursement operations 5) Field customer service/support. This role will report directly to the SVP, Commercial Operations.

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Work with cross-functional team to optimize and manage field team alignments. This is inclusive of all sales, MSL, FRM and RMK field team alignments
• Leverage CRM/SFA systems to full capabilities while maintaining our ecosystem within Veeva.
• Manage our Veeva partnership as the primary point person for the entire ecosystem, supporting all Axsome internal stakeholders with new capabilities
• Collaborate with broader Commercial team to improve existing processes and implement new workflows in Veeva CRM and to enable the sales reps to be more productive.
• Manage sample operations across all products and continually improve the processes in close partnership with Qpharma.
• Collaborate with DCE team on evolution of omnichannel capabilities by providing thought leadership on Veeva ecosystem and usage/adoption
• Act as a liaison with Corporate Compliance to ensure all systems support our field representatives and meet compliance requirements
• Manage our Fleet/FAVR programs to support all field-based personnel

Requirements / Qualifications

• Bachelor’s Degree required
• 10+ years of sales operations experience in the pharmaceutical or biotech industry (which may include work as a consultant or supplier to the industry)
• Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles

Experience, Knowledge and Skills

• Experience in CNS therapeutic area is preferred
• Demonstrated knowledge of sales operations and ability to identify and investigate operational needs, and opportunities, and leads the implementation of improvements within area of responsibility
• Experience in Sales Force Design, Alignment, Targeting, Call Planning, and Incentive Compensation
• Experience in omnichannel planning
• Experience supporting Veeva CRM applications
• Understands key pharmaceutical data sources (e.g. IQVIA, Symphony) and data structures to produce insights
• Ability to operate in ambiguous situations and determine focused objectives and a clear path forward in the face of open questions
• Advanced knowledge of MS Office (Excel, PowerPoint, Word) is required
• Strong team player with ability to manage conflicting priorities
• Demonstrated ability to work with many cross-functional partners
• Ability to interact and communicate with all levels in the organization
• Ability to balance multiple projects and workstreams simultaneously

Salary & Benefits

The anticipated salary range for this role is $200,000 - $240,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. 

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.