Group Rooms Coordinator en Barnsley Resort

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.

The Rooms Controller will coordinate, balance, and block the hotel’s guest room inventory and act as a liaison between the Housekeeping, Front Office, Engineering, Sales, and Reservations department regarding the status and distribution of all guest rooms and group room blocks.

· Answers telephone calls and processes requests and messages promptly.

· Maintain work areas neat and organized.

· Report all unsafe conditions immediately.

· Coordinate reservations, room blocks, and contracts for large groups.

· Review reservations, identify potential problems, resolving any issues and errors.

· Assist guest with services and amenities offered by hotel.

· Assist with on-site meetings as necessary.

· Complete other duties as assigned by supervisor to include cross training

· Prefer prior Reservations or Front Office experience.

· Ability to communicate effectively with the public and other employees.

· High School graduate or G.E.D. equivalent, additional education preferred.

· Computer literacy and knowledge of spreadsheet programming preferred (30 wpm)

· Prefer previous high volume switchboard/telephone experience.

· Competent organizational skills.

· Read, write and speak English fluently.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.