- Senior
- Oficina en Nashville
Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran-owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you’re aiming to work with a Fortune 500 company or a small business, we’ve got you covered.
Our core values—integrity, investment, and innovation—drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work-life balance and personal growth. Our cutting-edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward-thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Business Analyst
Summary:
We are seeking a skilled Business Analyst to drive service delivery improvements through the analysis and documentation of complex business processes and requirements. This role will be instrumental in developing alternative solutions, enhancing IT systems, and delivering comprehensive training to facilitate the adoption of new applications.
Responsibilities:
- Analyze and document complex business processes and requirements to support service delivery improvements.
- Develop and evaluate alternative solutions, including business process reengineering and IT system enhancements.
- Design and deliver comprehensive end-user training programs, including eLearning modules, to support the adoption of new applications and systems.
- Conduct cost-benefit analyses in accordance with State methodologies.
- Lead or contribute to project planning and execution from inception through implementation and maintenance.
- Create data models and process/activity models to define and communicate system functionality.
- Support system installation, testing, data conversion, and ongoing maintenance.
- Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.
- Conduct special studies and prepare reports on business process and system-related issues.
- Build strong relationships across all levels of State staff, from clerical to executive leadership.
- Ensure solutions are integrated across multiple functional and technical environments.
- Stay current with emerging technologies and apply them to solve business challenges effectively and cost-efficiently.
Qualifications:
- Minimum of five years of progressively responsible experience in business analysis within the last five years.
- Proven experience in developing and delivering training, including eLearning content and instructor-led sessions.
- Bachelor's degree required; advanced degree preferred.
- Strong analytical, facilitation, negotiation, and communication skills.
- Demonstrated ability to work effectively with diverse stakeholders and manage complex projects.
- Proficiency in communication skills, digital skills training design, learning ability, online web-based training development, presentation skills, process flow analysis, teamwork, and Microsoft Office Professional.
Why Work with Us
At Cook Systems, we don’t just offer jobs—we build futures. Our team is the heart of everything we do, and we’re committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here’s what you can look forward to:
- Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation’s largest networks, you’ll get the care you need for yourself and your family—wherever life takes you.
- Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
- Flexibility for Life’s Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
- Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you’re covered when it counts.
- Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you’re not just another employee—you’re a vital member of our team. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let’s build the future together at Cook Systems.
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