IT Support Engineer en Elevation Church

At Elevation Church, we look to link arms in ministry with those who are passionate about stepping into their God-given calling.  While we’re a staff from all different backgrounds and walks of life, our mission is the same - to reach people with the Gospel.  We’re grounded in scripture and guided by our values, so check out our website (www.elevationchurch.org) to be sure you’re aligned before you step into the application process with us, particularly paying attention to our Beliefs and our Code.

RESPONSIBILITIES

• Help to configure computers, accounts, and other equipment for new staff members.
• Train staff members on computer-related best practices as needed.
• Serve to repair and troubleshoot computer hardware and software issues for staff and campuses.
• Help to manage and maintain inventory of all computer assets across campuses, central offices, and storage facilities.
• Work closely with other members of the team to implement new technology systems and processes to better serve our staff and advance the Church.

MUST-HAVES

• Active participation in a church (we look for a lifestyle of inviting people to church, volunteering, generosity, and prioritizing community).
• Technical experience, with a focus in Computer Science or other relevant fields.
• Experience working within MacOS. 
• Impeccable attention to detail.
• Ability to communicate with the highest level of customer service and accuracy.
• Ability to teach as you solve issues for the staff members you support.
• Love working on a team as much as you love working with technical equipment.

NICE-TO-HAVES

• Experience working in a non-profit environment or ministry setting

• Experience with working for a church or non-profit.
• Undergraduate degree in Computer Science or equivalent.
• Industry-standard certifications.
• Experience working with mobile device managers such as JAMF.
• Experience with Active Directory.

DAY-TO-DAY

• We’re a Sunday-Thursday work environment.  Monday-Thursday, we’re in the office (8:30AM - 5PM); on Sunday, we’re supporting the weekend worship experience either directly in our roles or by choosing a weekly serving opportunity at one of our Elevation Church campuses.
• There’s a lot to accomplish each week, so we’re pretty fast-paced.  We’re also not afraid to pivot a strategy or project quickly to meet the needs of the weekend - adaptability is a key competence for us.
• Yes, we work hard.  But we’re good at playing hard, too.  We’re a creative staff, so there’s no shortage of activities around our offices to have some fun!
• You can’t help but grow on our staff.  You’ll be around some incredible people.  Professional development opportunities will be all around you, both in structured and unstructured ways.
• We expect you to be disciplined in your spiritual practices - be in your Bible, spend time with the Lord in prayer, meditate on and apply the weekly sermon.  
• Bring your full self to every project, conversation, and initiative at hand.

BENEFITS

• Elevation Church pays 100% of every employee’s medical benefits for full-time staff
• 403b with 4% match
• Dental & Vision benefits
• Paid time off for life, vacations, and rest
• Elevation Church subsidizes 6 sessions of counseling annually
• Basic Life Insurance for employee, spouse, and child(ren)