Banquet Houseperson en Proper Hospitality

Situated in Downtown’s 2nd Street District, Austin Proper Hotel and Residences offers an artful immersion in lifestyle and wellbeing. With an emphasis on collaboration, Austin Proper features both inspired interiors by acclaimed designer Kelly Wearstler and is guided by the culinary creativity of Austin tastemaker MML Hospitality. Essentials include 238 rooms and suites; 99 branded residences; four unique settings for dining and drink; a focus on wellness with a dedicated spa and fitness center; and a variety of atmospheric event spaces. And it wouldn’t be Proper without a 5th floor pool deck offering small-batch tequilas and sunset views.

Job Summary: 

The Banquet Houseperson is responsible for supporting the setup, maintenance, and breakdown of banquet events, ensuring that all event spaces are prepared and maintained according to the specifications. You will work closely with the banquet and event teams to ensure that all equipment, furnishings, and supplies are ready for use, providing a seamless event experience. The Banquet Houseperson plays a key role in maintaining the cleanliness and organization of event spaces before, during, and after events.

Essential Job Duties and Responsibilities 

• Event Setup & Breakdown:
  1. Assist in setting up banquet spaces, including arranging tables, chairs, linens, glassware, and other event-specific items as per the banquet event orders.
  2. Ensure that all equipment and furniture are arranged in a timely manner, adhering to client and event specifications.
  3. Break down and clean up banquet spaces after events, returning furniture and equipment to their proper storage areas and ensuring all spaces are tidy and presentable.
• Equipment & Supplies Management:
  1. Assist with the inventory and organization of banquet equipment, ensuring that all items are in good condition and ready for use.
  2. Deliver and retrieve items from storage areas, including chairs, tables, podiums, A/V equipment, and any other necessary event supplies.
  3. Ensure the proper handling and transportation of heavy or delicate items to avoid damage during setup, breakdown, or storage.
• Assisting Event Operations:
  1. Assist the banquet team by providing necessary support during events, such as setting up food and beverage stations, providing additional equipment, or assisting with guest requests.
  2. Maintain a clean and safe work environment, including ensuring clear pathways and proper disposal of trash and debris during events.
  3. Communicate effectively with the banquet staff, ensuring that any needs or requests from event managers are addressed promptly.
• Cleanliness & Maintenance:
  1. Ensure that banquet areas, back-of-house areas, and service stations are kept clean and organized at all times.
  2. Perform routine cleaning tasks, including sweeping, mopping, dusting, and removing trash, in banquet spaces before, during, and after events.
  3. Ensure that restroom facilities near banquet areas are clean and stocked with necessary supplies.
• Health & Safety Compliance:
  1. Follow all health and safety standards, including proper lifting techniques and maintaining a safe working environment.
  2. Ensure compliance with local health regulations, including the proper handling and disposal of food and beverage waste.
  3. Report any safety hazards, broken equipment, or facility issues to the appropriate supervisor for immediate resolution.

Education and/or Experience 

• High school diploma or equivalent preferred.
• Previous experience in a banquet or event setting preferred, but not required.
• Knowledge of basic event setup and breakdown practices preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Skills/Specialized Knowledge

• Ability to lift and carry heavy objects, such as chairs, tables, and event equipment, while following proper safety guidelines.
• Good communication skills and the ability to work collaboratively with a team.
• Strong attention to detail, especially in event setup and cleanliness.
• Ability to follow directions and execute tasks with minimal supervision.

Physical Demands

• Ability to stand, walk, bend, and kneel for extended periods of time during events.
• Must be able to lift up to 50 pounds and assist with heavy lifting, carrying, and moving event equipment.
• Ability to work in a physically demanding role, including working on feet for extended periods and performing manual tasks.

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.