Hotel Operations Manager en PCH Hotels & Resorts

As a member of our hospitality team, the primary responsibility of an Operations Manager is to provide effective leadership by overseeing the daily operations of the Food & Beverage department, as well as other areas of the hotel. This role is responsible for F&B purchasing, menu planning, adhering to sanitation standards, implementing control and inventory procedures, and maintaining compliance with IHG brand standards. This role will play a crucial role in supporting associates during peak periods to ensure exceptional service and create a positive work environment. This role plays a vital part in professionally handling guest concerns, with the ability to empathize with guest feedback, and take swift action will contribute to creating a positive and memorable experience.

What you'll do:

• Lead and inspire teams in Food & Beverage & Housekeeping.

• Deliver top-tier guest service while ensuring every detail shines.

• Keep operations on track with smart scheduling, purchasing, and cost control.

• Champion safety, sanitation, and compliance standards.

• Turn guest feedback into action plans that raise the bar.

• Develop associates through hands-on training, coaching, and mentorship.

What Makes You a Great Fit

• A natural leader who loves motivating and empowering others.

• Experienced in hotel operations with a passion for hospitality.

• Strong problem-solver with an eye for detail.

• Driven to create memorable guest experiences and positive team culture.

Why You’ll Love It Here

• Comprehensive Health Coverage (Medical, Dental, Vision)
• 401(k) with Company Match
• Discounts on hotel stays, dining, retail, and spa services
• Free Golf 
• Tuition Reimbursement & Professional Development
• Paid Time Off & Holidays

📩 Apply today and bring your leadership, energy, and passion for hospitality to our team!

Hospitality with Heart & Soul

At PCH Hotels & Resorts, we believe that our “Heart & Soul” is what sets us apart – in our connections with associates, owners, partners, communities, and our unmatched guest experience. If you're looking for a career in the hospitality industry that's both challenging and rewarding while providing opportunities for growth and advancement, apply now and become a part of a dynamic team that’s making a difference!

PCH Hotels & Resorts is an award-winning, full-service hospitality management company that operates nine hotels and resorts, featuring 25+ restaurants, bars, and lounges, as well as full-service spas, retail shopping, a performing arts center, and more! As a trusted partner of Marriott, IHG, Autograph, and Renaissance brands, we are poised for continued growth and expansion in the hotel, resort, and lifestyle segments and we're always looking for talented individuals to join our team!