- Junior
- Oficina en Lexington
Op Center - Lexinton, KY
WHITAKER BANK
APPLICATIONS ANALYST POSITION DESCRIPTION
SUMMARY
The responsibilities of the Applications Analyst position include, but are not limited to, the day-to-day management of assigned applications; web-based, networked, or stand-alone applications. The employee in this position must possess the ability to focus on multiple tasks and projects, work independently with little or no supervision, possess a high level of organizational skills, and flexibility. This employee must comply with all Bank policies and procedures, as well as, all applicable state and federal banking regulations. In addition, this employee will complete required training for the position to remain compliant for mandatory competencies.
ESSENTIAL DUTIES
- Ensures that all assigned applications deployed go beyond implementation and reach the level of full integration, as well as maintain and enhance existing applications.
- Reviews assigned applications and processes to meet the ever-changing needs of WBC.
- Serves as an information conduit between Information Technology and end-user support, and software vendors to assist in resolving problems related to use of the application.
- Demonstrates the ability to manage time and projects efficiently.
- Ensures change management processes for applications.
- Provides effective professional internal & external customer service.
- Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values and standards; accepts responsibility for own actions.
- You are to conduct yourself professionally and as a bank representative while at work and in public.
- Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any type; helps build a diverse workforce and supports affirmative action.
- Supports the Bank’s goals and values; benefits the bank through outside activities.
- Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
- These responsibilities and duties should not be misconstrued as the only responsibilities and duties under the job title. Other duties may be assigned from time to time by the supervisor or senior management on a temporary or permanent basis.
ENVIRONMENT AND PHYSICAL ACTIVITY
The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. This position may include driving a personal vehicle to a branch periodically for a meeting concerning the use of an application or the management of a particular system. (The amount of time a personal owned vehicle is used will be determined by supervisor). It may include some minor annoyances such as noise, odors, drafts, etc.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, driving, sitting, walking, and standing.
The incumbent for this position may operate any or all of the following: telephone, cellular telephone, personal digital assistant (PDA) and/or Blackberry, copy and fax machines, adding machine (calculator), computer terminal, laptop computer, personal computer and related printers, or other equipment as directed.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MENTAL DEMANDS
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and periodic interruptions.
MINIMUM REQUIREMENTS
- High school diploma, general education degree (GED), or students working through authorized high school training program.
- Up to six months of similar or related experience
- Work related experience should consist of an Information Systems background with emphasis on Applications Management. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
- Advanced skills in computer terminal and personal computer operation.
- Effective oral, written and interpersonal communication skills with the ability to apply sound judgement to carry out instructions, interpret documents, understand procedures, and speak clearly to customers and employees.
- Ability to work with little or no supervision while performing duties.
- Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
Management reserves the right to change this position description at any time according to business needs.
