Product Owner en Oak Engage

Location: Newcastle upon Tyne/ Hybrid
Full-time

About Us

Join Oak Engage – Where Communication Meets Connection

At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak.

The Role

As a Product Owner, you’ll be the voice of the customer within the product team. You’ll define and prioritise the product backlog, align stakeholders, and work closely with engineering and design to deliver solutions that drive value for users and the business. This is a highly visible role, bridging strategy and execution, where you’ll play a key part in bringing our product vision to life.

What You’ll Do

• Own, refine, and prioritise the product backlog based on business value and customer impact.
• Translate product strategy and customer needs into clear, actionable user stories and acceptance criteria.
• Work closely with engineering, design, and stakeholders to ensure successful delivery of features.
• Lead sprint planning, reviews, and backlog grooming sessions.
• Act as the voice of the customer, making data-driven decisions to improve usability, adoption, and customer satisfaction.
• Monitor product performance and gather feedback to inform continuous improvements.
• Collaborate with Product Managers on roadmap development and ensure alignment with company objectives.

Requirements

What We’re Looking For

• Proven experience as a Product Owner (or similar role) in a SaaS, technology, or digital product environment.
• Strong understanding of Agile/Scrum methodologies.
• Ability to translate complex problems into simple, value-driven solutions.
• Excellent communication and stakeholder management skills.
• A customer-first mindset, with a passion for delivering products that make an impact.
• Strong organisational skills and the ability to balance competing priorities.

Nice to Have

• Experience working in B2B SaaS or enterprise software.
• Familiarity with tools like Jira, Confluence, or similar.
• Exposure to user research, UX, or analytics.
  

Benefits

Why Join Oak?

• Be part of a mission-led SaaS company with the backing to grow fast
• Work directly with an experienced CFO and senior leadership team
• Hybrid and flexible working options
• Private healthcare, generous holiday allowance, and wellbeing support
• A collaborative and ambitious team culture where finance is a true partner to the business
  

Our Recruitment Process

CV Review
We’ll begin by reviewing your CV to understand your experience, skills, and suitability for the role. If it looks like a potential match, we’ll be in touch to arrange next steps.

First Stage: Practical Test on Teams

We'll run through a live practical test on teams to understand your knowledge and thinking.

Second Stage: In Person Interview

We'll bring you in to our CSS office for an in person interview to discuss how your knowledge and experience matches the role.

We aim to move quickly and keep candidates updated at each stage. If you require any adjustments to the process, please let us know — we’re happy to accommodate.

Equality & Diversity at Oak

At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive.

We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status.

We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination.

If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.