Insurance Advisor (82172) en Western Financial Group
Western Financial Group · Winnipeg, Canadá · Onsite
- Professional
- Oficina en Winnipeg
Career Opportunities: Insurance Advisor (82172)Requisition ID 82172 - Posted - PL Insurance Sales - Winnipeg - Manitoba - Canada
Truthfulness | Fairness | Value | Loyalty
As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.
CONTACT CENTER - INSURANCE ADVISOR
Our Insurance Advisors are responsible for proactively meeting customers’ needs in a high volume contact center. In this ever-changing environment, we are looking for team members who are passionate about customer service, that like to have fun and celebrate their successes together.
Here is what a typical day looks like
- Manage incoming call queues and maintain low wait times
- Answer customer inquiries, striving for one touch resolution for the customers
- Optimize sales opportunities in each call, while prioritizing customers’ needs
- Quickly access information from online databases to complete customers transactions
- Make outbound calls for customer policy renewals and account reviews
- Adapt your sales strategy based on the nature of your call, and customers priorities
The value you bring
- Level 1 General Insurance License required, must obtain Level 2 License within 90 days, employer paid and supported.
- Passionate about customer service
- 2-3 years in a sales or customer service role
- Excellent phone etiquette
- Professional experience building rapport with customers
Preferred
- Call center experience
- Level 2 General Insurance License preferred
- Previous Insurance experience preferred
- Adept in retrieving customer data efficiently
- Recent post-secondary and or vocational training
Location: Winnipeg, MB
Hours: Full Time – 37.5 hours/week during Care Centre Operating Hours:
- Mon-Friday 7am-7pm PST
- Saturdays 9am-5pm PST
Salary Range: $45,000 - $60,000
Requisition: 82172
What if I don’t meet every requirement?
If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!
At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.
Health and Wellness
We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.
For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the Western Financial Group Communities Foundation.
Truthfulness | Fairness | Value | Loyalty
As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.
CONTACT CENTER - INSURANCE ADVISOR
Our Insurance Advisors are responsible for proactively meeting customers’ needs in a high volume contact center. In this ever-changing environment, we are looking for team members who are passionate about customer service, that like to have fun and celebrate their successes together.
Here is what a typical day looks like
- Manage incoming call queues and maintain low wait times
- Answer customer inquiries, striving for one touch resolution for the customers
- Optimize sales opportunities in each call, while prioritizing customers’ needs
- Quickly access information from online databases to complete customers transactions
- Make outbound calls for customer policy renewals and account reviews
- Adapt your sales strategy based on the nature of your call, and customers priorities
The value you bring
- Level 1 General Insurance License required, must obtain Level 2 License within 90 days, employer paid and supported.
- Passionate about customer service
- 2-3 years in a sales or customer service role
- Excellent phone etiquette
- Professional experience building rapport with customers
Preferred
- Call center experience
- Level 2 General Insurance License preferred
- Previous Insurance experience preferred
- Adept in retrieving customer data efficiently
- Recent post-secondary and or vocational training
Location: Winnipeg, MB
Hours: Full Time – 37.5 hours/week during Care Centre Operating Hours:
- Mon-Friday 7am-7pm PST
- Saturdays 9am-5pm PST
Salary Range: $45,000 - $60,000
Requisition: 82172
What if I don’t meet every requirement?
If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!
At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.
Health and Wellness
We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.
For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the Western Financial Group Communities Foundation.
Truthfulness | Fairness | Value | Loyalty
As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.
CONTACT CENTER - INSURANCE ADVISOR
Our Insurance Advisors are responsible for proactively meeting customers’ needs in a high volume contact center. In this ever-changing environment, we are looking for team members who are passionate about customer service, that like to have fun and celebrate their successes together.
Here is what a typical day looks like
- Manage incoming call queues and maintain low wait times
- Answer customer inquiries, striving for one touch resolution for the customers
- Optimize sales opportunities in each call, while prioritizing customers’ needs
- Quickly access information from online databases to complete customers transactions
- Make outbound calls for customer policy renewals and account reviews
- Adapt your sales strategy based on the nature of your call, and customers priorities
The value you bring
- Level 1 General Insurance License required, must obtain Level 2 License within 90 days, employer paid and supported.
- Passionate about customer service
- 2-3 years in a sales or customer service role
- Excellent phone etiquette
- Professional experience building rapport with customers
Preferred
- Call center experience
- Level 2 General Insurance License preferred
- Previous Insurance experience preferred
- Adept in retrieving customer data efficiently
- Recent post-secondary and or vocational training
Location: Winnipeg, MB
Hours: Full Time – 37.5 hours/week during Care Centre Operating Hours:
- Mon-Friday 7am-7pm PST
- Saturdays 9am-5pm PST
Salary Range: $45,000 - $60,000
Requisition: 82172
What if I don’t meet every requirement?
If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!
At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.
Health and Wellness
We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.
For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the Western Financial Group Communities Foundation.
Truthfulness | Fairness | Value | Loyalty
As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.
CONTACT CENTER - INSURANCE ADVISOR
Our Insurance Advisors are responsible for proactively meeting customers’ needs in a high volume contact center. In this ever-changing environment, we are looking for team members who are passionate about customer service, that like to have fun and celebrate their successes together.
Here is what a typical day looks like
- Manage incoming call queues and maintain low wait times
- Answer customer inquiries, striving for one touch resolution for the customers
- Optimize sales opportunities in each call, while prioritizing customers’ needs
- Quickly access information from online databases to complete customers transactions
- Make outbound calls for customer policy renewals and account reviews
- Adapt your sales strategy based on the nature of your call, and customers priorities
The value you bring
- Level 1 General Insurance License required, must obtain Level 2 License within 90 days, employer paid and supported.
- Passionate about customer service
- 2-3 years in a sales or customer service role
- Excellent phone etiquette
- Professional experience building rapport with customers
Preferred
- Call center experience
- Level 2 General Insurance License preferred
- Previous Insurance experience preferred
- Adept in retrieving customer data efficiently
- Recent post-secondary and or vocational training
Location: Winnipeg, MB
Hours: Full Time – 37.5 hours/week during Care Centre Operating Hours:
- Mon-Friday 7am-7pm PST
- Saturdays 9am-5pm PST
Salary Range: $45,000 - $60,000
Requisition: 82172
What if I don’t meet every requirement?
If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!
At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.
Health and Wellness
We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.
For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the Western Financial Group Communities Foundation.
