Manager - Consumer Sector - SCO en The Peninsular and Oriental Steam Navigation Company

1. Business Growth & P&L Ownership
•    Achieve revenue and EBIT targets across enterprise and strategic consumer accounts.
•    Lead acquisition of high-value customers, manage large RFPs, and close key deals.
•    Drive sector-specific growth initiatives focused on maximizing EBITDA contributions.
•    Maintain retention of 70%+ of enterprise accounts by volume and profit contribution.

2. Strategic Sales & Market Penetration
•    Identify and convert new business opportunities across core consumer verticals including consumer packed goods, retail etc.
•    Own the end-to-end sales process: lead generation, pitching, proposal development, negotiation, and deal closure.
•    Utilize CRM platforms to track pipelines and enforce disciplined sales governance.

3. Customer and Market Development
•    Build and nurture relationships with senior stakeholders including CXOs, procurement heads, and supply chain leaders in the consumer ecosystem.
•    Stay updated on consumer industry shifts, and logistics innovations to proactively identify new opportunities.
•    Represent DP World in relevant industry forums and conferences to strengthen the company’s position in the consumer space.

4. Collaboration & Cross-BU Integration
•    Drive integrated offerings by engaging with at least 2 Business Units (BUs) to deliver holistic supply chain solutions.
•    Ensure accurate commercial documentation, quote approvals, and pricing governance as per internal protocols.
•    Collaborate with platforms like Trade Finance to offer value-added solutions for clients

5. Client Engagement & Retention
•    Build and manage CXO-level relationships with procurement and supply chain leaders.
•    Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to drive client satisfaction and unlock upsell opportunities.
•    Work closely with internal teams (operations, finance, customer service) to ensure seamless onboarding and delivery.

6. Commercial Excellence & Reporting
•    Lead contract negotiations with a focus on profitability and customer expectations.
•    Track and report key sales KPIs, including pipeline status, win ratios, EBIT margins, and retention rates

QUALIFICATIONS & COMPETENCIES
•    Master’s degree in supply chain, Logistics, Business, or related field preferred.
•    Minimum 6 years of experience in logistics with at least 4 years in Logistics Sales 
•    Strong commercial acumen with experience managing large P&Ls and sector portfolios.
•    Hands-on experience with enterprise/strategic account development and cross-functional collaboration.
•    Attributes: Attention to detail, execution-focused, persistent, and highly customer-centric.
•    Strong understanding of at least some of the following: Contract Logistics, Cold Chain, Rail, Freight Forwarding, and Free Trade Warehouse Zones (FTWZ).