- Professional
- Oficina en Sydney
Company:
MarshDescription:
We are seeking a talented individual to join our Financial Lines team at Marsh. We are flexible regarding the location of this role. This is a hybrid role that has a requirement of working at least three days a week in the office.
Senior Claims Advisor
In this role, you will provide high-level expertise and manage claims under Directors & Officers (D&O), Professional Indemnity, and other financial lines classes of business to determine coverage. You will serve as an advisor to a portfolio of SME to Corporate top ASX large clients, building trust, delivering exceptional service, and maintaining effective working relationships.
We will count on you to:
- Handle specialist financial lines claims with a focus on client advocacy. 
- Provide high-quality technical advice and support to clients, from the first notification for submission to the insurer through to final settlement, ensuring the client’s best interests are always protected. 
- Offer technical advice to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials. 
- Respond to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers. 
- Manage moderate to complex claims in accordance with the company’s processes and Client Service Agreements. 
- Identify opportunities for claims referral and collaborate with our Advocacy team on claims issues. 
What you need to have:
- Ideally someone with 3-5 years of insurance claims experience, preferably in financial lines. 
- A Law Degree is essential. 
- Experience in the legal environment and/or ANZIIF qualifications . 
- Excellent oral and written communication skills. 
- Ability to maintain and strengthen relationships with clients, insurers, and their respective agents and representatives. 
What makes you stand out:
- Willingness to go the extra mile for client satisfaction. 
- Ambition to build a solid career foundation in the insurance industry. 
- Excellent interpersonal skills and the ability to work well in a team or autonomously. 
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders. 
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. 
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. 
 
			 
			 
			 
			