Security Transit Supervisor (Security Transit Lieutenant) en Santa Clara Valley Transportation Authority

About the Department

Join VTA as our next Security Transit Supervisor (Security Transit Lieutenant)! 

The System Safety & Security Division

This division oversees VTA's safety and transit system security and law enforcement functions, which include oversight of the Transit Security Department, management of contracted security services, and administration of VTA’s contract with the Sheriff’s Department for sworn law enforcement personnel. 

Transit Security Department
The Transit Security Department is dedicated to ensuring the safety and security of VTA’s riders, employees, and assets. We provide a secure transit environment through a coordinated approach that integrates internal security staff, contracted security professionals, and sworn law enforcement personnel. Working collaboratively across all service areas, our mission is to protect the community we serve, support a safe and reliable transit system, and uphold public trust through vigilance, accountability, and professionalism.

What You Will Be Doing
Definition
Under general supervision, the Security Transit Supervisor manages the daily operations of assigned VTA transit security and contract security staff, ensuring the protection of employees, passengers, property, and transit assets.

Distinguishing Characteristics
This position encompasses a broad range of administrative, operational, and strategic responsibilities, including the development of security policies and coordination with other agencies. The Security Transit Supervisor performs oversight, coordination, planning, and enforcement of VTA's safety and security policies, while promoting a secure and customer- focused transit environment. This supervisory classification also ensures compliance with all relevant laws, regulations, and internal procedures related to transit system safety and security.

The Ideal Candidate
The ideal candidate is a mission-driven leader with expertise in transit security operations, staff supervision, and interagency collaboration. They bring knowledge of California legislation, federal and local laws, emergency response protocols, and incident investigations, along with experience managing contract and in-house security staff in a unionized, customer-focused environment. Adept at preparing for and responding to incidents across a multi-modal transit system—including bus and light rail—they are well-versed in emergency response, incident investigations, and after-action reviews to improve outcomes and ensure compliance with agency policies and regulatory standards. Skilled in communication and partnership, they work closely with law enforcement, emergency responders, and community stakeholders to proactively address security challenges. With strong written and verbal communication skills, they prepare reports, deliver briefings, and represent VTA in high-level security discussions while embodying the agency’s values of safety, service, and collaboration.

About VTA
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all. 

Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.

VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.

As the county’s congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit oriented development.

VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County.

As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.

For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward

Family-Friendly Workplace Certification Program (FFWCP)
The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.

Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.

Position Duties

Typical Tasks

• Oversees VTA's implementation of all applicable legislation including AB1735, SB553, and SB434;
• Supervises security personnel involved in transit facility and operations security, including coaching, training, assigning work, and evaluating performance;
• Coordinates the deployment of contracted and in-house security staff across transit assets;
• Develops, implements, and evaluates daily operations, personnel deployment, schedules, staffing, and performance goals;
• Participates in interdepartmental and interagency planning and coordination related to transit security with internal and external stakeholders;
• Responds to and assists with investigations related to transit security incidents, threats, and emergencies; identifies corrective actions;
• Prepares operational plans for special events, deployments, and high-risk incidents;
• Posts operational deployment tasks such as After-Action Reviews, documentation of operational outcomes, and requisite reporting for federal, state, and local agencies;
• Conducts and oversees employee training and testing related to transit security; including scheduling, documentation of annual training requirements and certifications, and staff professional development;
• Represents the agency in internal and external meetings regarding security concerns;
• Administers policies, procedures, and performance standards for security operations;
• Prepares and reviews reports and documentation, including incident logs and security activity summaries;
• Conducts or participates in grievance and disciplinary hearings;
• Advises agency staff and external stakeholders on transit security strategies to improve and/or enhance security; makes recommendations using formal reports and/or presentations to VTA executive personnel;
• Ensures compliance with state and federal safety regulations;
• Performs related duties as required.

Minimum Qualifications

Employment Standards
Sufficient training, education, and experience to demonstrate possession of the following knowledge, skills, and abilities.

Possession of a valid California Class C driver's license at the time of appointment.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of education and experience equivalent to graduation from an accredited college or university with a four-year degree in Public Administration, Criminal Justice, Management, or a related field, and three (3) years of work experience in corporate, civilian or military security. Experience in a lead or supervisory capacity is preferred.

Other Qualifications

Knowledge of:

• Law enforcement and industrial security principles;
• Local, state, and federal laws and regulations governing transit security;
• Local, state, and federal laws regulating transit security reporting;
• Emergency and incident response protocols;
• Principles and practices of organization, administration, supervision, and personnel management;
• Business software and reporting systems.

Ability to:

• Plan, organize, coordinate, direct, control, and manage the assigned areas of responsibility;
• Effectively utilize all available resources;
• Supervise, train, evaluate, counsel, discipline, and motivate staff in a collective bargaining environment;
• Read, interpret, and effectively utilize management information reports;
• Effectively assist with managing bus and rail incidents, reacting quickly and calmly while employing techniques and strategies within established guidelines for transit security related incidents;
• Responding in a professional manner when assisting with critical incidents and calls for transit security related bus and rail incidents;
• Communicate effectively both orally and in writing;
• Interpret and apply laws, rules, regulations, and labor contract provisions;
• Analyze, evaluate, and prioritize multiple operations and communication center incidents; recommend and/or implement effective solutions to facilitate the resolution of service interruptions;
• Establish and maintain effective working relationships with those contacted in the course of work;
• Interpret and apply laws, rules, regulations, policies, and labor contract provisions.

Working Environment/Conditions and Physical Demands

• Exposure to weather, mechanical, electrical, high voltage, and other physical hazards often.

• Tasks may be performed in nighttime conditions as assigned

• May process safety or security event scenes involving objectionable content

• Security Sensitive information (SSI) and confidential handling of documentation protocol requirements apply.

Work Environment and Physical Effort:

• Good Conditions

• Primarily Medium Work

Work Locations:

• Office or similar indoor environment – Frequently

• Outdoor environment – Frequently

• Vehicle and field locations – Occasionally

Exposures:

• Moderate exposure to environmental factors

• Individuals who are hostile or irate – sometimes

• Individuals with known violent backgrounds – sometimes

• Loud noises – sometimes

General Application Instructions 
Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.

To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as “continuous,” we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.

Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.

Communication & Contact Information
All updates regarding your application—including notices for testing and interviews—will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.

Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM – 5:00 PM (PST), excluding holidays.

Application Review & Processing
All current and prior relevant work experience—including experience with VTA—must be fully detailed in the Work Experience section of your application. Entries such as “see resume” are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.

While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.

Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.

This classification is represented by American Federation of State, County and Municipal Employees (AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.

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