Systems Administrator I en MERIDIAN COOPERATIVE INC

Description

At Meridian Cooperative, we’re dedicated to empowering our members with innovative technology and outstanding service. We’re seeking a Systems Administrator I to join our IT team and play a key role in maintaining and upgrading the systems that power our organization. If you thrive in a collaborative environment, love solving problems, and are passionate about building reliable, secure, and high-performing infrastructure, we want to hear from you!

What You’ll Do:

As a Systems Administrator, you’ll ensure Meridian’s IT infrastructure—servers, applications, and associated hardware/software—runs smoothly, securely, and efficiently. Your day-to-day responsibilities will include:

• Maintaining and upgrading applications and servers for peak performance.
• Building, deploying, configuring, and troubleshooting systems to maximize uptime.
• Installing and supporting operating systems, software, and applications.
• Acting as a first line of support for customers when requests fall outside other support channels.
• Partnering with third-party vendors to resolve application errors.
• Monitoring and adjusting user access, authentication, and permissions across internal and external systems.
• Collaborating with IT leaders and experienced team members to learn best practices.
• Troubleshooting and resolving systems issues while assisting end-users and technical staff.
• Supporting and coaching help desk staff on escalated tickets.
• Implementing and enforcing system and data security measures, including patches, audits, and policies.
• Managing backup and recovery processes and validating data integrity.
• Monitoring system performance and conducting capacity planning.
• Creating and maintaining documentation, guides, and troubleshooting resources.
• Exploring new tools, technologies, and processes to improve IT operations.
• Representing Meridian at conferences and networking events.

What You’ll Bring:

Experience

• No prior experience required.
• Two years of relevant experience preferred in a systems administration or related role, ideally with server/network experience.

Education

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent experience.

Skills & Proficiencies

• Operating systems in an enterprise environment
• Network monitoring systems
• Enterprise infrastructure and technology interdependencies
• Networking concepts and protocols
• Systems administration and troubleshooting
• Network topology
• Virtualization technologies (VMware, Hyper-V, etc.)
• Storage administration
• Strong troubleshooting skills with ability to diagnose and resolve complex issues
• Excellent written and verbal communication skills
• Analytical and problem-solving capabilities
• Flexibility and responsiveness to change
• Microsoft Office applications (Word, Excel, Outlook)
• Ability to thrive in a fast-paced environment with multiple priorities
• Solution-oriented, proactive mindset, eager to learn

What We Offer

• Outstanding Medical/Dental/Vision
• Education/Training Reimbursement
• On-Site Education Courses
• Flexible Spending Account
• Health/Wellness Reimbursement
• Excellent Life and AD&D insurance
• Paid Time Off:  Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 9 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.
• Volunteer Time: 8 hours per year
• Retirement: Robust 401K. Following one year of eligible service, the Company contributes in two ways: (1) match of 100% of each dollar you contribute on the first five percent (5%) of eligible compensation, and (2) Employer basic contribution of 4% of base salary (with increases in basic contribution percentage based on years of service). Employees are 100% vested in Company funded contributions from the date they enter the plan.

About Us:

We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.