AR Specialist en Johnstone Supply

Who is Johnstone?

Johnstone Supply is a wholesale distributor catering to professional HVACR contractors, offering the industry's largest selection of equipment and genuine OEM parts. With 11 locations across New Jersey, Lower New York, and Staten Island, we are dedicated to our work and believe in the power of growing together. By fostering partnerships with our employees, customers, and the community, we help each other thrive and achieve success.

What will you be doing as a AR Specialist: 

• Posts cash receipts by customer and miscellaneous receipts to general ledger.
• Prepares daily deposit slips and takes them to the bank.
• Prepares and files sales tax returns on a monthly basis.
• Contacts customers regarding their accounts.
• Sets up new customer accounts and checks references.
• Maintains and categorizes daily cash account activity on spreadsheets.
• Releases sales orders based on credit status of customers.
• Trains sales personnel and assists with invoicing issues.
• Handles customer accounts with special invoicing procedures.
• Attaches scanned documentation to customer accounts in computer system.
• Researches customer disputes, refund requests, credit card charge backs, and nonsufficient fund checks.
• Pays sales invoices for selected customers via saved credit cards.
• Interfaces with collection agency regarding delinquent accounts.
• Performs customer account maintenance including write offs.
• Follows up with branch managers regarding open order queues.
• Runs monthly customer account statements and posts service charges.
• Orders office supplies for administrative building.
• Assists with related special projects, as required.

What we are looking for in a AR Specialist: 

• High school diploma or equivalent plus 3+ years of relevant accounts receivable experience, preferably in a fast-paced environment.
• Experience using ERP systems preferably in a distribution or manufacturing setting.
• Ability to form relationships with customers and co-workers.
• Strong customer service skills.
• Proficiency with Microsoft Office products (especially Excel).
• Ability to use customer directed website portals to facilitate the payment process.
• Strong organizational, analytical and project management skills.
• Detail orientated, proactive, and driven to execute high quality work on time.
• Ability to multi-task and work on various projects simultaneously keeping them on track and providing clear status updates.
• Excellent oral and written communication skills. Bilingual is a plus.
• Ability to use good judgment and discretion with highly confidential information.
• Ability to work independently while keeping manager and management team informed in an appropriate and timely manner.

At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:

• Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Employer subsidized medical, dental, and vision plans.
• Employer paid life insurance and long-term disability
• Voluntary short-term disability, accident and critical illness insurance
• 24/7 Access to virtual care/telehealth options, and Parental Time Off
• Flexible spending accounts (FSA)
• $100 wellness reward for completing annual health check-up
• Employee Assistance Program (EAP) for you, and your family
• Coverage for chiropractic, acupuncture, and massage therapy services
• Tuition reimbursement, up to $5,250 per year
• Employee referral bonus program – earn up to $4,000 per year
• Employee service milestone recognition program
• Employee discounts on products & retail discounts
• Variety of incentive plans for employees
• Bi-weekly pay days on every other Friday

Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees