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Property Administrator en Urby

Urby · Dallas, Estados Unidos De América · Onsite

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Our Property Administrator works closely with the management team to assist in the daily operations of the property. The PA is a collaborative team player that plays an active role in creating an enjoyable environment for both employees and residents on site.

Responsibilities 

  • Assist in the daily operations of the property by efficiently communicating with prospective and existing residents in a timely manner.
  • Cover welcome desk during Resident Coordinator breaks and during busy periods.
  • Assist with retrieving and logging out packages from Amazon Locker.
  • Answer phone calls and manage the property e-mail inbox.
  • Assist residents with all requests in a timely manner.
  • Be available to assist residents with:
    • Ledgers + payment
    • Work orders in Entrata
    • Move in/out/transfer processes
    • Package + mail inquiries
    • Amenity spaces/kitchen rental
    • Setting up and fixing apps
  • Ensure Entrata is up to date with all resident information.
  • Conduct audits such as:
    • Storage
    • Bike
    • Ledgers
  • Create and maintain spreadsheet trackers.
  • Assist with A/R and reaching out to past residents that have a balance i.e. payment plans if needed or send to collections.
  • Coordinate “permission to enter’ as needed for work orders and help maintenance with any requests.
  • Coordinate and work with security when residents have complaints.
  • Assist in Leasing as needed.
  • Handle the move in/out process for all residents.
  • Scan checks such as:
    • Affordable
    • Rent
    • Electric
  • Work closely with leaders to execute on-site events.
  • Assist with other projects that Management assigns.

 

Attributes

  • Ability to communication effectively verbally and via e-mail
  • Highly developed customer service skills
  • Attention to detail and ability to multitask and stay organized
  • Desire to coach and development team members
  • Proficiency in software systems relating to property management and or related industries

 

Employee Benefits

Time away

  • Generous PTO policy + EOY rollover
  • 10 paid company holidays
  • Paid parental leave

More than just your salary

  • 401k + company match
  • Discounted employee rent program
  • Free parking + pre-tax commuter benefits
  • Monthly spot bonus programs
  • Employee referral incentive
  • Discounts at all in-house cafes 

Health + Wellness

  • Gym + pool access at any of our Urby locations
  • 80% employer sponsored Cigna medical, dental, vision plans
  • HSA + FSA with up to $2,000 company match
  • Mental health support available through Ginger

Culture

  • Social work environment with fast paced start-up energy
  • Company outings including a beach party day!
  • Complimentary snacks and monthly team lunches
  • Casual but cool dress code

Growth + Development

  • Networking events
  • Exclusive trainings with inspirational industry experts
  • Cross-training programs
  • Tuition reimbursement

Due to high application volume, we will only reach out if we’re moving forward with your application.

 

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