FSQA Manager - Four Oaks en House-Autry Mills

House-Autry is a dynamic and growing food company that has flourished for over 200 years.  Our expansion into new markets and new product lines is providing exciting new employment opportunities that offer rewarding work and comprehensive training, along with competitive pay and benefits. Our growing business provides plenty of opportunities for growth and advancement, allowing you to create a fulfilling career as a part of our team. Join the House-Autry family and be part of our exciting future!

We are looking for an energetic, experienced FSQA Manager to lead our quality team in our NC location. The FSQA Manager is responsible for training all QA Technicians on production policies and programs, ensuring the conformity of the raw materials and finished goods to establish quality and specification standards. The FSQA Manager will also train the QA Technicians to ensure that proper testing procedures are in place and are being properly utilized, as well as our compliance with production specifications. In addition, this position will also be responsible for assisting in the implementation of Food Safety and Quality Standards and overseeing the batching process.

Duties & Responsibilities

• Provide periodic training status reports to management and relevant stakeholders.
• Collaborate with the Technical Department to ensure all products meet established quality specifications.
• Lead and manage food safety and quality audits, including GFSI-recognized certification programs such as FSSC 22000, SQF and BRC; oversee audit preparation, documentation, and follow-up activities to ensure compliance and continuous improvement. GFSI scheme certification preferred.
• Support the Quality Assurance (QA) Department in executing core QA functions.
• Train QA Technicians on quality assurance testing procedures and protocols.
• Conduct and oversee testing of finished products to verify compliance with quality and food safety standards.
• Ensure proper testing methods and procedures are consistently applied to all finished goods.
• Identify and recommend equipment necessary for effective quality assurance testing.
• Document and report results of all quality tests performed.
• Investigate and document all instances of non-conforming products.
• Provide daily support to production and warehouse teams in resolving operational issues.
• Develop and maintain daily and weekly reports to communicate production and process control status.
• Lead investigations and resolution efforts for internal and customer product complaints.
• Train QA Technicians on complaint investigation procedures and communication of findings.
• Assist in the transition of new products into full-scale production.
• Assist Product Development in conducting comparative testing of competitor products and evaluating ingredients for supplier approval or cost/quality optimization.
• Actively participate in the Food Safety Committee meetings and contribute to food safety initiatives.
• Develop and implement quality inspection protocols; participate in food safety inspections.
• Manage QA personnel, including training, task assignment, performance appraisal, recognition, and disciplinary actions.
• Ensure proper use of Personal Protective Equipment (PPE) and dedicated tools in designated work areas.
• Provide support to QA Technicians and assume their responsibilities during absences.
• Other duties as assigned.

QUALIFICATIONS & EDUCATION REQUIREMENTS

• B.S. in Food Science, Chemistry or another science-related field required.  
• Prior experience in a laboratory environment. 
• Education may be substituted for experience. 
• Preferred: Candidates with GFSI-recognized certification will be prioritized due to their advanced knowledge of food safety management systems, including HACCP and internal auditing.
• Food manufacturing background preferred.
• Must be able to effectively communicate with all levels of the organization and foster great team-building abilities.
• Must be able to adapt quickly to changes in a fast-paced environment.
• Proficiency with inventory management systems is highly preferred.
• Comfortable spending the majority of time on the production floor rather than in an office.
• Strong problem-solving skills and the ability to make quick decisions under pressure.
• Commitment to safety, quality, and continuous improvement.

About Us:

Delivering Southern Crafted Goodness® Since 1812, House-Autry Mills has been a staple Southern food brand for over 200 years. We offer over two-dozen products for consumers to use at home and craft specialty blends for the Food Service industry. Our full product line-up includes traditionally seasoned coatings, breading mixes, and sauces. We pride ourselves on opening our doors to a diverse team of different experiences and backgrounds and we are always looking for new talent to join our growing family. For more information about House-Autry Mills please visit House-Autry.com or follow us on Facebook  Instagram  Twitter or LinkedIn.  

House-Autry Mills provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sickle cell or hemoglobin C trait, genetic information, sexual orientation, or the presence of handicaps or disabilities or any other basis protected by state or federal law.