GM/HBC Specialist en Mackenthun's Fine Foods

Description

Job Summary

GM/HBC Specialists ensure store profitability by keeping General Merchandise and Health & Beauty Care (HBC) shelves stocked with fresh products. They contribute to Mackenthun's Exceptional Experience by greeting customers, offering assistance, and answering inquiries.

Key Responsibilities

Inventory Management:

• Stock, merchandise, face, rotate, and restock products.
• Organize back stock, create seasonal displays, and cross merchandise with other departments.
• Assist with ordering, creating signage, and processing recalls and returns.
• Maintain cleanliness and organization of department shelves.
• Help with product ordering, invoicing, credits, and recalls.
• Minimize department losses through proper product handling and storage.
• Safeguard company equipment, resources, and image.

Customer Service:

• Ensure exceptional service in both General Merchandise and HBC departments.
• Address customer inquiries and resolve complaints promptly.
• Maintain a clean, organized, and welcoming department environment.

Benefits Summary

Full Time: Medical, Dental, Vision, 401k, Employer Paid Life Insurance, Long Term & Short Term Disability, Hospital, Critical Illness, Accident, Paid Vacation, Paid Holidays and Sick & Safe Time

Shift differentials for working Sundays & Holidays and 10% discount at any Mackenthun’s locations, referral bonuses, Dietitian services

Requirements

Qualifications

Education & Experience:

• Minimum High School Diploma or GED preferred.
• Previous customer service and retail experience preferred.

Skills & Competencies:

• Basic math skills required.
• Ability to communicate professionally in English.
• Strong problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Ability to prioritize and efficiently perform duties.
• Interest in food and promoting Mackenthun’s Exceptional Experience.
• Proficient in Windows, Word, Excel, and Internet usage.
• Willingness to learn about products and services offered at Mackenthun’s.

Working Conditions and Physical Demands

• Frequent standing, walking, bending, reaching, and lifting up to 30 lbs.
• Ability to lift/push/pull up to 1,500 lbs. with a pallet jack.
• Exposure to hot/cold environments and cleaning chemicals.
• Ability to work in fast-paced settings with varying temperatures.

Availability

• 35-40 hours per week
• Schedule will include: Daytime, Evenings, Weekends, and some Holidays