Business Support Analyst 1 - 00058819 en Georgia Department of Human Services, GA
Georgia Department of Human Services, GA · Atlanta, Estados Unidos De América · Hybrid
- Junior
- Oficina en Atlanta
About the Department
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Georgia Department of Human Services (DHS), Office of Inspector General (OIG) is seeking candidates for the position of Business Support Analyst 1. This position is located in Atlanta, Fulton County, Georgia and is considered hybrid with a requirement to report to the office a minimum of 3 days per week.
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Position Duties
Pay Grade: J
Under supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of independent judgment. May administer or provide high level support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions.
Role and Responsibilities:
- Collection and distribution of OIG mail and route to the various units within OIG – a minimum of 3 days per week at agency office location.
- Serves as the primary contact for all incoming customer concerns submitted via constituent services or the Commissioner’s office, with the task of forwarding inquiries to the designated unit manager, Inspector General and Deputy Inspector General.
- Serves as backup to processing OIG contracts/agreements (which includes maintaining contracts repository, serving as primary liaison to vendors, and monitoring contract processes from initiation to execution).
- Serves as backup to processing OIG invoices (to include database management, OFS payment submission, and tracking payments via Team Works Financial through completion).
- Provides administrative support to internal operations teams and managers; provides information regarding business operation changes.
- Manages office supply inventory and distribution.
- Compile and prepare monthly and quarterly Time & Effort data analysis and statistical reporting in support of all OIG business units. Audit monthly timesheets for accuracy.
- Serve as Quality Assurance primary contact for processing OIG internal transactions.
- Other duties as assigned.
Minimum Qualifications
- Associate degree in communication, English, or public relations from an accredited college or university AND one (1) year of experience related to area of assignment.
- Bachelor’s degree in business/office administration, computer science, project management, or other related discipline.
- Three years of verifiable experience managing administrative tasks.
- Proficiency in Microsoft Office Suite and standard software applications typically used in a corporate office environment.
- Demonstrated ability to enter a high volume of data effectively and accurately on a regular basis using standard office technology.
Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.
Other Qualifications
For more detailed information about the Georgia Department Human Services
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: [email protected].
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
