Police Technology Administrator en San Francisco Bay Area Rapid Transit District (BART), CA

About the Department

Applications received by Sunday, September 28, 2025, will receive priority review.

Salary Information

This is a BART Police Management Association (BPMA) represented position.

Salary: $136,200 / annually (Step 1) to $158,052 (Step 4) / annually

NOTE: The starting salary for external candidates will be at Step 1.

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Reports To

This position reports to the Police Chief or designee and will work directly with the Manager of Technology Programs.

Days Off

As assigned. Must be willing to work various shifts, weekends, holidays, and overtime.

Department

BART Police Department is a progressive agency and has been on the forefront – and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve.

Current Assignment

The candidate selected for this position will coordinate and provide technical oversight for the day-to-day operation of a variety of police information systems, including data and information management, police computer-aided dispatching (CAD), police records-management systems (RMS) BART Police technology systems, field Based Reporting (FBR) and other police support functions; and performs related duties as assigned. The incumbent is also expected to have substantial contact with department staff and external vendor support staff to ascertain systems needs and provide user assistance. The ideal candidate will demonstrate the following knowledge and experience beyond the minimum qualifications:

• Experience with Computer Aided Dispatch (CAD), police Records Management Systems (RMS), Field Based Reporting (FBR) and Mobile CAD computers.
• Experience working with communication and message servers, exchanging data between multiple agencies.
• Experience working with internal and external partners and/or customers. 

This position is represented by the BART Police Management Association. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, supplemental questionnaire and/or an individual or panel interview. The selection process will include 5 phases. 

Phase 1: Pre-Screening Application Questionnaire 

Phase 2: Minimum Qualifications Screening

Phase 3: Panel Oral Interview

Phase 4: Police Chief's (or designee) interview

Phase 5: Background Investigation

 ** Please note that the entire selection process may take several months to complete. **

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as requested and/or required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements.  Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam.  (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations).

If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable).

The selection process for this position will be in accordance with the applicable collective bargaining agreement.

Position Duties

1. Plans, organizes, provides assistance, training, and review to support staff involved in the police records-management systems (RMS), communications-dispatch systems (CAD), and other BART Police technology systems.
   
   
2. Formulates policies, reviews, and implements operational procedures and policies. 
   
   
3. Coordinates and performs installation and testing of vendor software, application module upgrades, database upgrades and system back-up recovery functions. 
   
   
4. Develops application queries and ad hoc reports to support police computer application software modules and databases.
   
   
5. Provides administrative and technical assistance to police managers and other departments within and outside the District. 
   
   
6. Provides support data for community policing, crime-prevention programs, and departmental planning activities. 
   
   
7. Serves as liaison for the Police Department with other divisions, departments, and outside agencies. 
   
   
8. Provides representation and written reports at District committee meetings, executive staff and to the BART Board of Directors and other agencies and interest groups. 
   
   
9. Coordinates services of selected District Service Contracts related to Police Information Systems. 
   
   
10. Assists in long- and short-term planning.
    
    

Minimum Qualifications

Education:
An Associate degree in computer science, mathematics, information technology, business administration, or a closely related field from an accredited college. A Bachelor’s degree is preferred.
 
Experience:
Three (3) years of (full-time equivalent) verifiable experience in programming business or law enforcement-related applications for computer systems. Prior experience managing or working on a Law Enforcement project is highly desirable.
 
Other Requirements:
Must possess a valid California driver’s license and have a satisfactory driving record.
Must be able to pass a detailed background investigation prior to appointment. 
Must be able to work various shifts, weekends, holidays, and overtime.
 
Substitution:
Additional professional experience as outlined above may be substituted for the education on a year-for-year basis.

Other Qualifications

Knowledge of:

• Principles of Computer Science, or a closely related field
• Principles of Enterprise Application Administration including all Database, Server, and Application tiers
• Techniques and procedures for administrating Computer Aided Dispatch (CAD), police Records Management Systems (RMS), Field Based Reporting (FBR) and Mobile CAD computers
• System analysis and design procedures and techniques
• Experience working with communication and message servers, exchanging data between multiple agencies
• Operation principles and characteristics of network server systems with focus on (LAN & WAN) protocols
• Working Knowledge of database back-up and recovery functions and procedures
• Able to install, configure and manager Microsoft SQL Server.
• Develops Relational Database Management models to integrate applications with report engines
• Experience with Windows Server and Linux administration
• Job planning, prioritizing and scheduling techniques
• Basic mathematics
• Basic, statistical, business administration and office procedures

• Analyzing systems and problems and developing solutions to meet department needs
• Developing tests to validate new software modifications and upgrades
• Troubleshooting hardware and software
• Translating user/department needs into operational programs
• Instructing user/department staff in the operation of personal computers, new or revised computer applications, including explaining system concepts to non-technical users
• Communicating clearly and concisely, both orally and in writing
• Making sound independent decisions within established guidelines
• Establishing and maintaining effective working relationships with supervisors and other employees within and outside of the District