Student Financial Assistance Office Support en The College of New Jersey

Close Date: September 24, 2025
NJ CSC Job Title & Code: 23233 – Senior Clerk Typist                                                                                                                                                                               Job Category: CWA full-time, 35 Hour Workweek, Non-Exempt
Class Code: 09
Internal Salary Range: $38,026.99 - $54,570.69
External Salary Range: $38,026.99 - $42,990.10 (Steps 1-4) 

The internal salary range is used for applicants who are current NJ state employees with underlying classified status for promotional calculations who meet the requirements below. The external salary range is used for candidates who are not NJ state employees who meet the requirements below. 

About TCNJ:

The College of New Jersey (TCNJ) is a highly selective institution that is consistently recognized as one of the top comprehensive colleges in the nation. Founded in 1855 as the New Jersey State Normal School, TCNJ maintains the eighth highest four-year graduation rate among all public colleges and universities. It is ranked by Money as one of the top 15 public colleges “most likely to pay off financially,” and U.S. News & World Report rates it the No. 1 public institution among regional universities in the northeast.

Position Overview:

The purpose of Financial Aid Office is to provide assistance to students who, without such aid may be unable to attend college. The Financial Aid Office is responsible for providing information, services, and assembling financial resources that are available to and/or needed by students who are attending The College of New Jersey in order to obtain an undergraduate or graduate degree. Financial aid may be resources that are provided by both internal (College and/or endowment funds), governmental (federal and state) and private agencies or organizations, they are available in the form of grants, scholarships, part-time employment, and federal student and parent loans.

The Financial Aid Office is an integral partner in carrying out and actualizing the College's overall Vision and Mission Statements as well as the College's purpose and Strategic Plan for Excellence. It has been our experience that students and families who understand the financial aid process benefit by receiving the maximum amount of financial aid for which they are eligible, and experience less stress associated with funding their education.

Main Responsibilities:

The Assistant Scholarship Coordinator provides administrative support to the Director and Associate Directors in the management of the Office of Student Financial Assistance. The office is currently experiencing substantial automation and streamlining of processes and procedures. Due to these changes this position is undergoing and will continue to undergo changes in responsibility of tasks. The difficulty and responsibility of work is expanding due to constant changes to the Federal and State financial aid processes. These changes require that all areas of Financial Aid Operations achieve the highest level of accuracy.

In addition, substantial institutional liability is a consequence of any level of error occurring in the aid administration process. Failure to administer Federal, State and Institutional aid programs with equity, efficiency and without deviation can result in limitation, suspension or termination of continued institutional program eligibility. Lastly, this position has direct and indirect contact with students, families, other TCNJ departments and external agencies on an as-needed basis.

• Provide information, reports and statistical summaries related to the operations of the Office compared to previous years

   

• Work with both internal (staff) and external (students, families, lenders, vendors) clients in order to provide excellent customer service. 

• Answer all questions regarding a student’s financial aid and student's account via phone, email or in-person.

• Handle special applicant or administrative problems by investigating the situation and taking appropriate corrective action.

• Provide administrative support for the management team and serve as back up for any of the processing positions in the office as needed.

• With the support of the management team, maintain knowledge and understanding of Financial Aid policies, processes and procedures.

• Assist with special tasks or projects related to the handling of families with extenuating circumstances.

• Maintain working knowledge of all Financial Aid systems, including but not limited to, PAWS, EDExpress, E-Administrator, Zimbra and all the Microsoft Suite products.

Works Independently:

• This role may require guidance and will be monitored with tasks, but also has to be able to work independently on the day-to-day duties.

              

   

Required Qualifications:  

• Knowledge, experience, and interest in financial aid.
• Strong Effective time management and ability to handle stress.
• Ability to work independently as well as with other staff members as part of a team.
• Must be able to deal effectively with a variety of different publics who have different needs, questions, and concerns.
• Ability Exposure to processing student records supported by computerized systems.

• Position requires extended periods of sitting and viewing of a computer terminal.  

   

 Education and/or Experience: 

• Associate’s degree required.
• 1-3 years of financial aid experience

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.

Employer Qualifications:

Employment at TCNJ is contingent upon the successful completion of an applicable background check and verification of identity and authorization to work in the United States (Form I-9).

Residency Requirement: In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (faculty exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants must meet the requirements listed. 

Accommodation: Applicants who require a reasonable accommodation to apply or interview should contact [email protected].

Employee Benefits:
As a member of The College of New Jersey Community, you will be a part of an exciting and rewarding public university career. Eligible full-time employees will be able to take advantage of a generous benefits package that includes health, welfare, and retirement benefits, including:

• Comprehensive benefit plans covering medical, dental and prescription plans
• Generous leave entitlements program and Energy Savings Program 
• Employee and dependent Tuition Waiver and Reimbursement Program
• Pension, retirement, and deferred compensation plans, group life insurance
• Employee Assistance Program (EAP)
• Employee affinity groups
• New Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.)
• Access to extensive learning opportunities 

To view a comprehensive list of benefits available to employees, visit our Health Benefits Plans and Programs page to learn more!

SAME Applicants

If you are applying under the New Jersey "SAME" program, your supporting documents (Schedule A or B letter), resume (CV), as well as the names and contact information for three professional references by the closing date listed above to: [email protected].  For more information on the SAME program visit their website at: https://nj.gov/csc/same/overview/index.shtml, email: [email protected], or call CSC at: 833-691-0404.

How to apply:

Qualified candidates should apply online and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable candidate is selected.  

 The College is committed to fostering a welcoming and inclusive campus community that respects and uplifts individuals from all backgrounds. We value the varied perspectives, experiences, and talents of all members of our community and strive to create an environment where everyone has equitable access to opportunities for success. As an equal opportunity employer, we comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. We encourage applications from individuals whose lived experiences and professional interests align with our institutional mission of academic excellence, access, and integrity.