Event Services Crew Member - Casual en Calgary TELUS Convention Centre

The Calgary TELUS Convention Centre is looking to hire a casual Event Crew Member in our Event Services Department.

Reporting to the Manager, Event Services and Housekeeping Services, and/or Team Lead, Event Services, this position is responsible for the day-to-day setup, teardown, and cleaning of events and public space in the Centre.

• Setting up and tearing down furniture, staging, and equipment within event areas and public spaces for meetings, banquets, tradeshows, and internal requirements.  To include but not limited to tables, chairs, couches, linens, risers, table and riser skirting, water stations, garbage cans, coat racks, whiteboards, mirrors, pads of paper and pens, plants, pipe and drape, carpet, and other miscellaneous equipment.
• Cleaning, light maintenance, and garbage removal duties in meeting rooms, exhibition halls, banquet halls, pre-function spaces, storage areas, service corridors, and public spaces.
• Internal and client freight and material handling.
• Operation of moveable wall systems to divide meeting rooms.
• Operation of forklift, aerial lift, and snow removal equipment.
• Monitoring move-in and move-out of clients and audio/visual on North and South loading docks.
• Repair and maintenance of Event Services equipment.
• Assisting with inventory management.
• Assisting the Maintenance Department with snow removal, repairs, painting, and other light maintenance duties as assigned.
• Requirement to work flexible and overtime hours as required.
• Other duties as assigned.

Job-Related Skills

• Strong interpersonal and communication skills, including the ability to speak, read, write, and follow oral and written instructions in English.
• Basic mathematics knowledge.
• Ability to work in a constantly changing and customer service-oriented environment.
• Good customer service skills.

• Good time management skills.
• Ability to work independently and in a team environment.

Thoroughness - Performs tasks according to quality and output standards. Takes initiative to ensure that outcomes meet internal and external customer requirements. Solicits feedback on performance in new tasks. Measures accuracy using performance metrics. Sets improvement standards to reduce errors, omissions, and oversights.

Client Focused - Ability to initiate and respond to communications at an event level with clients and guests.  Proficient in verbal, non-verbal and written communication.  Ability to anticipate, understand and respond to client needs and activate appropriate actions, follows up with actions to ensure steps taken are sufficient to meet client needs.  Maintains a positive, helpful, and outgoing demeanour in the face of a difficult client.

Leading Self - Demonstrates self-control and recognizes own pressure points. Acknowledges need for and seeks out the appropriate training and/or coaching. Volunteers to undertake tasks that stretch abilities. Possesses a strong work ethic and manages workload autonomously using creative methods to organize and prioritize ongoing workload.

Accountability - Checks assumptions about mutual expectations and clarifies standards of overall performance. Checks the scope of responsibilities of self and others. Monitors day-to-day performance and takes corrective action when needed to ensure the desired performance is achieved.

• High school diploma or equivalent.

• Previous function set-up experience would be a definite asset.
• Forklift experience and certification would be a definite asset.
• Availability to work shift work, weekends, and holidays.

• Physically fit to have the ability to lift up to 75 lbs. (equipment) and push/pull a maximum of 798 lbs.
• Comfortable working at heights.
• Ability to work long hours on their feet.

Core Company Success Traits

• The Calgary TELUS Convention Centre:
• Is Calgary’s meeting place, bringing the community together in a central hub to connect, learn, innovate, celebrate, support, and grow. 
• Connects Calgary with the global community; leveraging our assets to create opportunities that impact the lives of Calgarians and Canadians.
• Takes pride in our city and in delivering Calgary’s message of hospitality, prosperity, and enlightened growth to countless visitors.
• Is honoured to promote Calgary to the world and to host hundreds of events each year.
• Is responsible for promoting Calgary by working with partners to build Calgary’s reputation as the destination of choice.
• Is committed to providing a productive, comfortable, sustainable environment for our guests and employees.

As a registered Living Wage Employer in the Province of Alberta, we are committed to paying our employees a living wage, allowing them to meet basic living needs and participate in their communities.

Individuals interested in applying for this position can apply online at https://calgary-convention.com/careers/. We thank all applicants for their interest. This job posting will remain open until the position has been filled.