Residential Support Worker en Queen Alexandra Charity
Queen Alexandra Charity · Birmingham, Reino Unido · Onsite
- Junior
- Oficina en Birmingham
To be part of a team of care staff supporting residential students to access the 24 hour curriculum at QAC by working towards set targets to develop student’s independent living skills
Key Responsibilities
- Understand and respect individual student’s right, choices, personal dignity, privacy and aspirations.
- Support personal care needs of students requiring assistance dressing, toileting and washing.
- Appreciate and comply with CQC Regulations in relation to residential care.
- To administer prescribed Medication and Homely Remedies to Students as required, closely following QAC’s Handling and Administering Medication policy. To immediately act up any medication errors.
- To support students with healthcare needs including, but not limited to, Diabetes and Epilepsy.
- To support students with managing emotional and behavioural needs as per positive support plans and with support of pastoral team.
- Help plan, promote and maintain good care practice and contribute positively to team work through good communication with other residential support staff and attend team meetings.
- To monitor daily support and achievements via the ‘Care Log’ system on Databridge MIS
- Contribute to the implementation of care plans, risk assessments, student reviews, and targets
- To act as a designated key worker working on a 1-1 basis with the student to achieve their targets
- To partake in student progress reviews and support with transition plans for post college
- Liaise with students’ families, where appropriate
- Liaise on a regular basis with College personal tutors and other staff
- Initiate and be involved in students’ leisure activities
- Encourage integration and inclusion into the wider social community
- Maintain effective record systems to a quality standard which complies with internal and external regulations
- Actively partake in professional supervision and attend mandatory training as required
- To have a flexible approach to rota requirements within the remit of service need as directed by Shift Leaders, Assistant Home Manager and the Home Manager, including sleep ins on a rota basis (for which there is an additional nightly payment)
- To work under the guidance of the Shift Leaders, Assistant Home Manager and Home Manager on a day-to-day basis
- Become familiar with all policies and procedures, including Health and Safety, Student Complaints procedures, First Aid and Safeguarding.
Skills, Knowledge and Expertise
Good standard of IT skills, including Microsoft word and email systems
Caring, understanding and nurturing individual
An individual keen to develop into the role and attend training
Have the ability to communicate clearly with people with support needs
Experience of supporting a team
Experience with planning leisure activities
General knowledge of CQC’s Key Lines of Enquiry
Understanding of confidentiality and data protection
To have a flexible approach to the job role
Experience of maintaining clear and accurate records
Understanding of the Mental Capacity act
Why work at Queen Alexandra Charity Birmingham
Our benefits include;
Academic Year 2024/25
- Access to on site car parking
- Use of QAC Fitness Centre (subject to opening hours)
- Cycle to Work Scheme (Salary Sacrifice)
- 24/7 Employee Assistance Programme Helpline (BHSF)
- Access to Education Support Free Helpline for Teachers & Education Staff
- QAC Mental Health First Aiders & activities to support health and wellbeing
- BHSF Benefits Package including Healthcare Plans, discounted shopping/services
- Annual Flu vaccination/voucher
- Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
- Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
- Health and Wellbeing Services (Occupational Health/Counselling)
- Free Tea/Coffee and Staff Room facilities
- Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
- Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
- Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
- Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
- Occupational sick pay (based on length of service)
- On site wellbeing activities (e.g. yoga, meditation)
- Support for training/ CPD (either by way of study leave and/or funding)
- Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.
This list is not exhaustive and may be subject to review and/or change.
We look forward to receiving your application and knowing more about your qualifications, skills,
personal qualities and experience that you would bring to the role and to QAC. Please take time to
review the job description above.
Please upload a CV/Resume* with details of your full employment history (since leaving school,
including education, employment and voluntary work) including reasons for any gaps in
employment. This should also include a statement of the personal qualities and experience you
believe are relevant to your suitability for the post and how this meets the job description and
person specification requirements. Your CV/Resume* will be re-produced in a standard format by
the system (without personal identifiers) to assist us in our anonymised shortlisting process.
Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from
engaging in regulated activity relevant to children. The College's Safeguarding Policies are
available here
As part of our commitment to safer recruitment, and in line with updated guidance published in
September 2022, we will carry out an online search of all shortlisted candidates. This search may
enable us to identify any incidents or issues that have happened, and publicly available for review
online, which we may wish to explore with you in further detail during the interview process. As part
of your application we have asked you to provide the account names, usernames and/or handles for
any social media platform that you use, as well as the names of any websites that you own, post on,
or contribute to. A Google search will also be conducted. These checks will only be conducted if you
are shortlisted for interview. Please see our safer recruitment and selection policy for further
information.