Customer Service Representative en Arts & Science Undergraduate Society

Luxoft, a DXC Technology Company, is seeking motivated and detail-oriented Customer Service Representatives to join our growing Client Services team. This is a remote role supporting U.S.-based clients, with competitive pay, career growth, and training opportunities.

Responsibilities

• Act as the first point of contact for clients, delivering timely and professional assistance

• Answer customer inquiries via email, phone, and chat with accuracy and efficiency

• Support clients with onboarding, account setup, and troubleshooting basic issues

• Escalate complex or technical issues to the appropriate internal teams

• Maintain accurate records of customer interactions in CRM/ticketing systems

• Identify recurring issues and suggest process improvements

• Contribute to a positive and professional customer experience

Requirements

• 1+ year of experience in customer service, call center, or client support (preferred but not required)

• Strong verbal and written communication skills

• Proficiency with computers, including MS Office and web-based applications

• Ability to multi-task, prioritize, and work independently

• Detail-oriented with problem-solving mindset

• Reliable internet connection for remote work

Compensation

💰 $35 – $40 per hour

• Performance Bonuses

Benefits

• 🌍 100% Remote (work anywhere in the U.S.)

• ⏰ Flexible working hours

• 🎓 Paid training and onboarding

• 📈 Career development within Luxoft (global promotion opportunities)

• 💰 Competitive salary + bonuses

• 🌐 Be part of a Fortune 500 global technology company

About Luxoft

Luxoft, a DXC Technology Company, is a global leader in digital strategy, consulting, and engineering services. With 17,000+ employees across 20+ countries, Luxoft delivers innovative solutions for industries including finance, automotive, healthcare, and telecom.