Business Operations Manager (English) | Lima en MyOutDesk (MOD)

MyOutDesk (MOD) is seeking a tech-driven Business Operations Manager to join our team in Lima. With over 15 years in the outsourcing industry, MyOutDesk connects businesses with exceptional virtual staff to help them thrive. This role is crucial for ensuring our operations are streamlined and efficient, directly impacting our ability to serve our clients effectively. As the Business Operations Manager, you will oversee daily operations, develop and implement strategic plans, and collaborate with various teams to drive growth and enhance productivity. You will use your leadership skills to foster a culture of continuous improvement and operational excellence.

Responsibilities

• Oversee and optimize daily operations to ensure efficiency and alignment with company objectives.
• Develop and implement operational policies and processes.
• Coordinate and collaborate with various departments to drive organizational success.
• Manage budgets, forecast performance, and report on progress regularly.
• Lead and mentor a team of operations staff, fostering a collaborative environment.
• Identify opportunities for process improvements and implement best practices.
• Act as a point of contact for major client operations, ensuring satisfaction and quality service delivery.

Requirements

• Bachelor's or Master's Degree in Business Administration, Management, or a related field.
• Proven experience as a Business Operations Manager or similar role.
• Strong command of English (both written and spoken) Fluent at a C1+ Level.
• Excellent organizational and leadership skills.
• Solid analytical and problem-solving skills.
• Experience in project management methodologies and tools.
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication skills and ability to build relationships across teams.

Benefits

At MOD, we believe in taking care of our managers so they can perform their best. We offer:

• Competitive Salary: Above industry-standard, reflective of your experience and contribution.
• Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being.
• Professional Growth Opportunities: Be part of MOD’s Latam expansion strategy, with opportunities for leadership development and career advancement.
• Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success.
• Collaborative Culture: our team values innovation, especially with AI (Google Gemini and ChatGPT)

Join us and enjoy a unique experience in the heart of Miraflores!