IT Systems Engineer en Graton Resort and Casino
Graton Resort and Casino · Rohnert Park, Estados Unidos De América · Onsite
- Professional
- Oficina en Rohnert Park
Position Summary:
This position is part of a highly collaborative, driven team that works closely together to manage a wide array of Enterprise systems. The focus of this position will be our enterprise Microsoft platform and related systems including Microsoft 365, Active Directory, Teams, SharePoint, OneDrive, collaboration tools, as well as other areas of enterprise systems and technologies. The role will analyze, improve, support and maintain a variety of systems and integrations, and will lead cross-functional technical initiatives across the Graton IT footprint. This role interacts closely with business analysts, IT Support, Networking, Systems, Cyber Security, and end users to achieve team and project goals.
This position is part of a highly collaborative, driven team that works closely together to manage a wide array of Enterprise systems. The focus of this position will be our enterprise Microsoft platform and related systems including Microsoft 365, Active Directory, Teams, SharePoint, OneDrive, collaboration tools, as well as other areas of enterprise systems and technologies. The role will analyze, improve, support and maintain a variety of systems and integrations, and will lead cross-functional technical initiatives across the Graton IT footprint. This role interacts closely with business analysts, IT Support, Networking, Systems, Cyber Security, and end users to achieve team and project goals.
Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Perform responsibilities in accordance with all Company standards, policies, and procedures.
3. Troubleshoot system problems and provide escalated support for operational issues.
4. Maintain Graton Resort & Casino's systems, including monitoring and tuning system performance.
5. Work with vendors and project teams to plan the implementation of new systems and system
upgrades.
6. Maintain the physical and virtual server infrastructure. Deploy software, hardware and firmware
upgrades.
7. Collaborate with all IT teams and external vendors to ensure successful delivery of projects and
resolution of operational issues.
8. Use programming or scripting to automate routine tasks.
9. Participate in an after-hours on-call duty rotation.
10. Investigate and plan business solutions, technologies, and opportunities that can benefit the
organization and/or their area of responsibility.
11. Create, maintain, and organize technical documentation for all property information systems.
12. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
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1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Perform responsibilities in accordance with all Company standards, policies, and procedures.
3. Troubleshoot system problems and provide escalated support for operational issues.
4. Maintain Graton Resort & Casino's systems, including monitoring and tuning system performance.
5. Work with vendors and project teams to plan the implementation of new systems and system
upgrades.
6. Maintain the physical and virtual server infrastructure. Deploy software, hardware and firmware
upgrades.
7. Collaborate with all IT teams and external vendors to ensure successful delivery of projects and
resolution of operational issues.
8. Use programming or scripting to automate routine tasks.
9. Participate in an after-hours on-call duty rotation.
10. Investigate and plan business solutions, technologies, and opportunities that can benefit the
organization and/or their area of responsibility.
11. Create, maintain, and organize technical documentation for all property information systems.
12. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
